Field Claims Adjuster - National Catastrophe Team Nationwide Mutual Insurance Company 2,174 reviews - Columbus, OH About Us Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 68 company with a mission to keep our members, their loved ones, and their belongings protected. We commit to every employee and community we serve by emphasizing employee development and charity partnerships, such as our annual United Way campaign. Thats how we win Gallups Great Workplace Award year after year and why weve been named one of Fortunes 100 Best Companies to Work For. Your Team We are growing our CAT (National Catastrophe Team) claims team where we support our members who own Nationwides property insurance. We have fun here working together as a team while also realizing the importance of working independently. Flexibility and initiative are the keys to ensuring customer satisfaction - accurate claim processing the first time, every time. The primary role of the National Catastrophe Team (NAT CAT) is to provide accurate, consistent, and timely claims response. Reporting Relationships: Reports to the Claims Leader; you have no direct reports. About You So, you think youve got what it takes to make the cut? All Claims Specialists should be: * Emotionally intelligent (i.e. able to empathize with members) * An out-of-the-box solution finder; resourceful

• A go-getter who is committed to making sure the member has a resource to lean on when they need it most * Resilient up for the challenges of change * Dedicated to creating effortless customer experiences * Excited about working in a dynamic, fast-paced environment * Able to multi-task and navigate estimating software * Enthusiastic about helping others, including team members * Interested in a career, not just a job! You should also have: * A high school diploma - and preferably some college coursework or degree * 1-3 years of experience handling property claims
• Required state licensing or willingness to obtain it - which we help you with! * Previous customer facing experience * General knowledge of insurance policies and business practices with excellent customer service * Effective oral and written communication skills with multiple parties * Ability to prioritize tasks and take ownership of decisions Job Summary A typical day in the life of a CAT (Catastrophe team associate): * Hitting the road to manage a case load of Property claims, providing full service while remaining positive, we call this delivering an On Your Side experience * Service levels during a catastrophic event require flexibility, extended working hours and variable working conditions * Serving on NAT CAT requires associates to commit to working 365 days per calendar year with weekends and holidays considered normal workdays * Provides service via phone and email communications, in addition to face to face * Determining proper coverages * Ensures accommodations for the member * Maintains knowledge of industry repair procedures and local market pricing * Collaborating with policyholders, claimants, agents, and adjusters throughout process * Submits incident reports, reinsurance reports, and other information to claims leaders * Teaming up with internal departments to identify fraud and subrogation instances * Jumping in to complete other tasks as needed Compensation & Benefits You receive a competitive starting salary with opportunities to increase salary based on performance. Other benefits include: * Due to the catastrophe job requirements, this position offer base plus additional $36,000/year * Work from Home, Company Car, Company Cell Phone and Laptop * Enjoying time with your family/pets/yourself (we understand) with up to 18 days of paid time off and 9 10 paid holidays per year * A 401k match and company-funded pension plan * Medical, dental, and vision insurance (part of our Wellness Program) * Up to $5250 in tuition reimbursement per year after your first year * Excellent opportunities for growth and promotion * Network of diverse employee resource groups Job Conditions A field based role that will include property damage assessments that include working on roofs, entering flooded spaces, fire damage, or severe weather damage. Service levels during a catastrophic event require flexibility, extended working hours and variable working conditions. Equal Opportunity Statement Nationwide embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. 17 hours ago - save job - original job Apply On Company Site Other jobs you may like Medical Claims Representative Morgan Stephens - Columbus, OH 7 days ago Easily apply Field Property - Claims Adjuster Liberty Mutual - Columbus, OH 30+ days ago Claims Adjuster Trainee Safe Auto Insurance Company - Columbus, OH 6 days ago Inside Property Claims Representative Grange Insurance - Columbus, OH 30+ days ago Auto Claims Representative Grange Insurance - Columbus, OH 30+ days ago * Field Claim Adjuster jobs in Columbus, OH * Jobs at Nationwide Mutual Insurance Company in Columbus, OH * Field Claim Adjuster salaries in Columbus, OH Nationwide Mutual Insurance Company Nationwide Mutual Insurance Company 2,174 reviews Nationwide is a high-performing organization, and we continue to prove it every day. Our Property and Casualty Division sells a unique mix... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume