Summary

The Network Engineer II role is responsible for installing, troubleshooting, and maintaining Stifel data and application networks. This is achieved through the completion of various projects and tasks which require continuous and successful collaboration with the Network Engineering team, their IT associates, and other business stakeholders.

Essential Duties and Responsibilities

• Administering, monitoring, and maintaining IT and digital communication infrastructure, including wireless, LAN, and WAN
• Working with third-party carriers, vendors, and providers to maintain the reliability and stability of the network
• Responsible for installing and upgrading network specific hardware for branch office locations
• Updating and maintaining network documentation
• Managing incidents and change requests via an established ticketing system
• Participate in on-call rotation and/or as the first point of contact for issue escalations
• Working knowledge of computer, network, and telecommunication systems
• Strong logic and reasoning skills with a high attention to detail
• Excellent written, verbal, and customer service skills
• Ability to describe technical information in a user-friendly manner
• Self-motivator who has the ability to effectively work both individually and with a global team

Education and Experience

• Bachelor's degree in Information Technology, Computer Science, or other relevant degree, or equivalent professional experience
• 2+ years' experience implementing, designing, and or troubleshooting data networks

License and Credentials

• Net+, Comp TIA required; CCNA preferred

Systems and Technology

• Proficient in Microsoft Visio, Excel, Word, PowerPoint, Outlook

Stifel is a more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success – and 26 years of continual growth – is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let’s talk about how you can find your place here at Stifel, where success meets success.