Job Description

The COVID crisis and the uprising for racial justice have shone national light on both the urgent work required to build a more just and vibrant society for all Americans and the potential for positive action when our communities mobilize. We have also celebrated the “heroes”, who primarily work in nonprofits delivering essential services like affordable housing, social justice advocacy, health, youth development, to the arts. Yet these nonprofits continue to rely on a flawed, inequitable funding system that often impedes their ability to make a difference. Nonprofit Finance Fund is setting out to change that. We are a nonprofit lender, consultant, and advocate with 40 years of experience committed to reforming the nonprofit funding system. We know that financial knowledge and access to appropriate lending products are power for nonprofit leaders. We are now evolving our strategy to focus on helping to shift funding and financing practices so more money flows equitably and with less restriction to community-centered organizations led by and/or serving people of color.

POSITION SUMMARY:

The Manager provides support and leadership for the activities of NFF’s Operations Department by providing essential project management, systems management, analysis, data and reporting management, and/or compliance oversight.  The work of this position may include leading NFF’s business systems and processes that allow us to function more effectively and efficiently; general organizational project management; systems administration; support for NFF’s real estate and furnishings portfolio; analysis and data visualization for NFF’s variety of internal reporting focused on fostering Business Insights, including the Enterprise Dashboard, business unit dashboards, and other ad hoc requests for data and analysis; organizational compliance; and other project-by-project opportunities to engage in the full breadth of NFF’s operations work.

This position can be based out of any one of NFF’s office locations which are in Boston, Los Angeles, New York, Oakland, and Philadelphia. Though we are currently working remotely and will not require attendance in any office until Spring 2021 at the earliest.

The Manager will report to the Vice President, Operations who is based in New York, NY.

PRIMARY DUTIES AND RESPONSIBILITIES: The Operations Manager will be responsible for a subset of these functions:

• Administration and support for NFF’s operational systems, this may include a selection of the following: Concur, Salesforce, HelloSign, Mission Control, Form Assembly, Office 365 suite, inclusive of SharePoint and PowerBI.   Administrative responsibilities to include staff training, platform leadership, design and modification, project management and report creation.
• Serves as core team member for Salesforce development and training; researches and recommends other systems to support NFF’s operational excellence, in conjunction with VP, execution of NFF Project Management functions.
• Provides project management to NFF’s real estate portfolio, including relocations, innovations, and furnishing upgrades.
• Leads the development and documentation of improved cross-organizational business processes and procedures, in particular as it relates to systems usage and data capture.
• Contributes to the data collection and reporting processes on which so much of our work depends to ensure high-quality data collection, accurate descriptive analysis, and reporting across a variety of NFF projects.
• Develops tools, dashboards and visualizations that provide insights into various aspects of NFF’s business.
• Leads organizational compliance activities, including:
  • Ensures that regular charitable and state registrations, and other related reports to ensure that NFF and its entities are developed and that NFF remains in compliance.
  • Monitors related nonprofit laws and ordinances and raise awareness for NFF to make necessary adjustments to operating practices.
  • Oversees federal, state and local government compliance as it relates to NFF grants and awards; and
  • Oversees NFF annual AERIS rating process and other CDFI compliance activities.
• Manages regrant function; works with staff across NFF to ensure that organization can carry out regrant projects – from execution, distribution of funds, fiscal and program oversight.
• Interfaces with staff across the organization to collect required operations information, distribute appropriate data to the team and support the efficient flow of information across business units.
• Manages the preparation and analysis of internal operations reports and certain external NFF reporting.
• Provides other analytical and project management support to operations work, including identifying systems needs and upgrades; tracking NFF’s real estate portfolio; overseeing special projects; and
• Performs other duties as assigned.

ESSENTIAL REQUIREMENTS FOR EDUCATION AND/OR EXPERIENCE:

• Professional experience in operations, systems, project management and finance/accounting.
• Minimum of 4-6 years of relevant professional experience with prior nonprofit experience.
• Proficiency with Microsoft Office applications including a strong level of proficiency with Excel and Power BI.
• Analytical, including strong level of comfort with numbers and financial analysis.
• Excellent attention to detail and time management skills.

SPECIALIZED KNOWLEDGE/BENEFICIAL SKILLS AND EXPERIENCE:

• Experience in administering Salesforce (Certification preferred), Adaptive Insights, Form Assembly and Concur preferred.
• Flexibility in working with a team and independently.
• Willingness to learn new skills and systems and to collaborate in other areas as needed.
• Inquisitive by nature with an entrepreneurial work ethic.
• Ability to travel on occasion.

COMPENSATION:

At NFF, we are invested in discussing the depth and breadth of each candidate’s background and experience during the interview process and using that information to determine the best offer. The salary range for this position begins at $82,000. NFF also provides an attractive benefits package that includes health insurance, retirement plan, paid time off, standard holidays, and commuter benefits.

PLEASE NOTE:

All salaries are commensurate with experience and include an attractive benefits package.

Nonprofit Finance Fund is committed to diversity, equity, and inclusion in its workforce.  Diverse candidates are encouraged to apply.

NFF is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, NFF complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. NFF also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

This job posting provides a general list of the essential responsibilities and qualifications required for this position. It does not represent a contract for employment and NFF reserves the right to change the description and/or posting at any time without notice.

When applying, please DO NOT include any of the following information with your job application: Social Security number; driver's license number or state-issued identification card number; financial account number, or credit or debit card number.

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