SUMMARY

The Advisory Account Services Associate II is responsible for aiding in driving departmental results by opening, terminating, and processing changes as well as additional tasks, which could require more experience and expertise to perform. This position requires a sound understanding of the Account Services processes while serving as a liaison to internal and external stakeholders. This position will requires strong collaboration among team members and branch personnel to execute on instructions submitted by the branch on behalf of our clients under direct supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Accurately process all advisory account requests while adhering to departmental procedures and guidelines provided by leadership

• Proficient processing of new and existing advisory accounts in all systems used for the advisory platform as well as additional higher level tasks for the department

• Identify potential problems or issues that fall outside of standard procedures and provide leadership with ways to improve operational efficiency

• Demonstrate effective communication skills within the department and to key stakeholders

• Provide timely updates on progression of job responsibilities to leadership

• Demonstrate the ability to work collaboratively both within a team and outside of the department

• Assist in the advancement of both departmental and firm wide initiatives when needed

QUALIFICATIONS

• Strong attention to detail skills to minimize risk to the firm

• Initiative and self-direction when performing tasks with the ability to organize and prioritize effectively in order to meet deadlines

• Ability to utilize sound judgment in order to assist with more complex issues with the ability to disseminate relevant information to leadership

• Able to handle large workloads that vary based on heavy volume periods

• Ability to work autonomously throughout the day based on performance criteria provided by leadership

• Ability to assist in training both new and existing associates on departmental processes regarding the advisory account services processes

EDUCATION AND/OR EXPERIENCE

• High school diploma or equivalent related experience required

• 1+ years of professional business related experience required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Stifel is a more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success – and 26 years of continual growth – is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let’s talk about how you can find your place here at Stifel, where success meets success.