Education : High School Diploma Description : Job Title: Universal Banker IIFLSA Status:Non-ExemptDepartment:Branch AdministrationReports to Branch ManagementPosition Summary:Responsible for providing exceptional service to all existing and potential clients. Will manage the full client experience efficiently, identifying sales opportunities, making referrals and handling service transactions.Position Responsibilities:-Develop, expand and manage consumer and business account relationships, concentrating efforts in meeting client needs for financial products. Identify clients with additional profit potential and develop action plans to expand these relationships. Refer business to all lines including wealth, lending and financial services.-Utilize sales programs to acquire new relationships. Actively participate in ongoing training and regular sales meetings. Willing to be cross trained to perform duties necessary to assist clients when management is not present.-Maintain the confidentiality of the Bank and its clients at all times, while providing courteous and efficient client service. Strive to provide exemplary service by anticipating client needs when promoting the banks products and services.-Participate in community organizations and activities to enhance the Bank's image and develop additional business and referral sources. Demonstrate a strong understanding of industry trends and how they impact the client.-Process a variety of routine and complex transactions such as account opening and closing, processing deposits, withdrawals, loan payments and transfers.-Assists with the daily operation of the branch including reporting, audits, proving the ATM's, the coin machines and the main cash vault, preparing cash for shipments and ordering coin and currency for the branch as needed.-Ensure compliance with all established internal policies and external regulations. Demonstrate knowledge of policies and procedures and the ability to apply this knowledge in real situations.-Adhere strictly to compliance and operational risk controls in accordance with regulatory standards, policies and procedures. Complete regular reports as required-Keep current with pertinent banking regulations, including but not limited to Reg. DD, Reg. CC, BSA, CRA, Right to Financial Privacy Act, FDIC insurance provisions, etc.Essential Skills and Experience:-High School diploma or GED-Minimum of three to five years retail banking experience-Ability to meet/exceed customer service needs-Working knowledge of bank's products & services-Ability to cross-sell & close sales-Ability to resolve customer questions or complaints-Strong team player-Ability to answer questions effectively; build relationships; build internal and external networks-Ability to act with integrity; demonstrate adaptability; work commitment; maintain a positive performance in all situations-Working knowledge of Microsoft Excel, Word, Access and Outlook-Ability to interact effectively and tactfully with all levels of the Bank-Ability to read, write and speak English clearly-Must be able to drive a carNonessential Skills and Experience:-Maintain customer files-Notary Public commission-Assists Branch Management, Business Development Officer and Commercial Loan Officers on business calls to existing and potential new clientsIt is Bank policy to provide equal employment opportunity for all persons by administering recruitment, hiring, training, promotion, compensation, benefits, and transfers, for all associates without discrimination because of race, color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity or any other legally protected status. Peapack-Gladstone Bank offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. Please contact any member of managem County : Somerset Primary Phone : 9087194326 Fax Number : 9087194326 Email : clardieri@pgbank.com URL : http://ipc.us/t/3841E90C44A24586