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Deposit Operations Specialist

Peapack Gladstone Bank

Deposit Operations Specialist

Bedminster, NJ
Full Time
Paid
  • Responsibilities

    Education : High School Diploma Description : The Deposit Operations Specialist is responsible for providing exemplary service and various back-office processing of deposit and electronic banking functions that may include; but are not limited to, overdrafts and adjustments, account file maintenance, research requests, IRA support, levies and subpoena research, ACH transactions including returns and adjustments, remote deposit capture, debit card maintenance, Reg E disputes, online and mobile banking support and maintenance, fraud monitoring, core system maintenance, core updates and product deployment. Deposit Operations is also responsible for supporting Treasury Management, Platinum Services and other business lines of the institution.Deposit Operations Responsibilities:-Daily DDA, SAV and CD/IRA account maintenance on new, existing and closed accounts.-Perform maintenance to escrow and landlord/tenant accounts.-Research and make entries to resolve all posting exceptions from the nightly item processing.-Daily and monthly proofs of DDA and GL accounts-Handle all aspects of NSF items, chargebacks and large dollar notifications.-Responsible for maintenance of all master rates as they are updated.-Foreign check collection and processing.-Reconcile daily stop payment entries.-Perform maintenance to IOLTA and IOLA accounts.-Research of Reclamations and Death Notifications.-Research and process FED adjustments.-Process Tax Levies and Garnishments from local, state and federal governments.-Customer account research including statement and image fulfillment.-Other job functions including but not limited to: back-up withholding, B-notices, dormant & escheat, etc.Electronic Banking Responsibilities:-Problem solve NetTeller issues and customer debit card/ATM operational issues.-Perform daily card maintenance including password resets, limit increases, travel restrictions.-Perform daily mobile banking maintenance including increasing deposit limits, review and delete of deposits.-Perform bill payment maintenance including adding/deleting accounts.-Daily and monthly proof of DDA and GL accounts.-Process returned debit card mail and maintain a log.-Process Reg. E POS/ACH disputes ensuring NACHA compliance.-Responsible for online and mobile banking problem solving and site maintenance.-Handle all aspects of incoming EIP-ACH item processing.-Perform update and maintenance in compliance with the network and financial institution operating policies and regulations.-Responsible for project coordination of new product migrations and feature updates.-Other job functions including but not limited to: returning invalid prenotes, compromised and expiring card reissue, annual ACH reviews, OFAC IAT review and review daily Falcon fraud alerts.Essential Skills and Experience:-High school diploma or equivalent required.-Bachelors degree or college coursework preferred.-ACH knowledge and/or certification preferred.-Minimum of 1-2 years of related deposit operations and/or electronic banking experience.-Working knowledge of regulations and procedures as they pertain to banking, deposit operations and electronic banking.-Good oral and written communication skills.-Ability to read, write and speak English clearly; bi-lingual a plus.Non-essential Skills and Experience:-Perform other related deposit operations and electronic banking duties as assigned.-Provide the highest level of quality service for internal/external customers; respond to customers' needs, questions and concerns in an accurate, effective and timely manner.-Exercise good judgement, maintain a positive attitude, discretion and initiative in servicing customers.-Have a "one team" mentality and adhere to the banks core principals.-Prioritize work, meet deadlines, achieve goals and maintain a professional composure while working under pressure in a complex environment.-Quickly make decisions, applying skills learned while being accountable for accurate daily work.-Detail oriented with stro County : Somerset Primary Phone : 9087194326 Fax Number : 9087194326 Email : clardieri@pgbank.com URL : http://ipc.us/t/A935DAE6AE5B44B1

  • Industry
    Financial Services