BE PART OF A BANK LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

JOB DESCRIPTION:

The SVB Private Bank serves the needs of individuals who are part of the Innovation sector of the U. S economy. This includes venture capital and private equity professionals as well as C-level executives from all the businesses Silicon Valley Bank serves nationwide. SVB is uniquely positioned with access to the key players in the industry. We seek to help streamline their lives with a strong product set, intense knowledge of their industries, capable & caring bankers and a high level of customer service.

SVB Private Bank is seeking an Operations Analyst who will provide day-to-day support to the Loan Servicing and Deposit Operations Team and will play a meaningful role in the success of the Private Banking Team. The ideal candidate will take ownership of their assigned tasks while striving to go beyond their basic job responsibilities for the benefit of the entire SVB platform/shareholders/clients.

Reporting to the Sr. Manager Deposit and Loan Operations, the Operations Analyst will be responsible for theDeposit Account boarding and servicing functions and will contribute to thedaily operations of all aspects of deposit operations including new client and account onboarding, servicing and maintenance, money movement, and back office functions.The ideal candidate will have direct prior experience with consumer deposit account servicing and wire processing.

Key Areas of Responsibility:

• Processing of new client onboarding requests and money movement requests including wires and transfers

• Processing ongoing client and account maintenance including but not limited to; address changes, name changes, client profile updates, online banking maintenance, and account closures.

• Researching and resolvingclient and business partner escalations, identifying appropriate resolutions to ensure a positive client experience

• Assist the preparation of audit responses andparticipate in audit walk throughs

• Perform monthly certifications andquality assurance testing

Qualifications:

• 3+ years of related professional experience in the banking/financial services industry OR a Bachelors degree in a related field PLUS 1-2 years relevant experience in banking/financial services

• Strong ability and desire to multi-task, handle high volumes, and support cross-functional teams

• Display strong written and verbal communication skills

• Have a solid understanding of consumer and commercial banking requirements, regulations, processes, and procedures

• Be able to independently research and resolve simple to moderately complex scenarios

• Highly adaptable and resilient, must be open to new insights and willing to support fluid workflows.

• Must have a strong ability to build positive relationships with clients and colleagues

• Effectively handle all tasks and responsibilities in a timely manner and with high quality

• Strong Organizational Skills

• Proficiency with MS Office

• High School Diploma or equivalent

• Some college preferred

BASE PAY:

$55,070.00 - $82,604.00

Actual starting base pay will be determined on skills, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.

SVB benefit programs are designed to meet our employees where they are in life. SVBers may enroll in core benefits programs, plus take advantage of customized perks and offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here.

© 2023 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB ).

EQUAL EMPLOYMENT OPPORTUNITY

Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Together, First Citizens and Silicon Valley Bank offer you the strength and stability of a diversified financial institution with over 125 years of service and the personalized approach of a nimble financial partner. First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts.