Job Description

TITLE/POSITION: ASSOCIATE PROJECT MANAGER

DEPARTMENT OR BUSINESS UNIT: IMPLEMENTATION, PRACTICE INTEGRATION REPORTING STRUCTURE: DIRECTOR, IMPLEMENTATION

EMPLOYMENT TYPE: FTE

EXEMPTION STATUS: EXEMPT

MIN. EXPERIENCE: MID-LEVEL

TRAVEL REQUIRED: YES, 70% 

OVERVIEW OF THE ROLE:

THE ASSOCIATE PROJECT MANAGER IS A KEY MEMBER OF THE IMPLEMENTATION AND PRACTICE INTEGRATION TEAM. THIS ROLE MANAGES KEY PROJECTS AND LARGE INTEGRATIONS NATIONALLY FOR EXISTING MARKETS AND NEW MARKETS. THE ASSOCIATE PROJECT MANAGER IS THE PROJECT LEADER, PRIMARY POINT OF CONTACT, AND ACCOUNTABLE TEAM MEMBER FOR THE SUCCESS OF HIS/HER ASSIGNED PORTFOLIO OF PROJECTS. 

PRIMARY JOB DUTIES: 

• PROJECT MANAGE THE LAUNCH OF LARGE INTEGRATIONS IN EXISTING MARKETS

• PROJECT MANAGE OTHER KEY NATIONAL STRATEGIC PROJECTS

• ASSIST WITH THE PROJECT MANAGEMENT OF THE LAUNCH OF NEW MARKETS FOR PRIVIA HEALTH

• MANAGE STAKEHOLDER COMMUNICATION THROUGH REGULAR MEETINGS, STATUS UPDATES, AND OTHER WRITTEN COMMUNICATIONS

• SERVE AS KEY TEAM MEMBER IN ENSURING APPROPRIATE ESCALATION OF ISSUES TO INTERNAL TEAMS AND LEADERSHIP

• SERVE AS SUBJECT MATTER EXPERT AND LEAD FOR THE IMPLEMENTATION OF OUR ELECTRONIC MEDICAL RECORD AND PRACTICE MANAGEMENT PLATFORM AND WORKFLOWS

• LEAD AND COORDINATE ACTIVITY BETWEEN THE PRACTICE AND INTERNAL TEAMS, INCLUDING FINANCE, IT, BILLING, PRODUCT, RCM, VALUE BASED CARE, MARKET, COMMUNICATIONS, AND CREDENTIALING TEAMS

• CREATE AND MANAGE DETAILED PROJECT PLANS AND COMMUNICATE STATUS TO THE CLIENT AND PRIVIA MANAGEMENT TEAM

• CREATE PROJECT SCOPE, BUDGET, AND OTHER MATERIALS AS NEEDED 

• MANAGE CONCURRENT PROJECTS

• MANAGE CHANGE AND EXPECTATIONS EFFECTIVELY AND INDEPENDENTLY INTERNALLY AND WITH NEW PARTNERSHIPS OF PRIVIA HEALTH

• ESTABLISH TIMELINES AND CONFRONT CRITICAL-PATH ITEMS AND DEADLINES

• WILLINGNESS TO TRAVEL TO PARTNERS IN EXISTING AND NEW MARKETS

Qualifications

• BACHELOR'S DEGREE REQUIRED

• 2-4 YEARS EXPERIENCE MANAGING COMPLEX TECHNICAL PROJECTS IN A HEALTHCARE SETTING

• TECHNICAL EXPERIENCE WITH PRACTICE MANAGEMENT AND EHR SYSTEMS REQUIRED

• EXPERIENCE IN HOSPITAL OR PHYSICIAN OFFICE SETTING INCLUDING KNOWLEDGE OF PHYSICIAN OFFICE WORKFLOW AND PROCESSES

• EXPERIENCE WITH PROJECT MANAGEMENT TOOLS

• KNOWLEDGEABLE ABOUT EXTENDED MEDICAL TERMINOLOGY

• MUST COMPLY WITH HIPAA RULES AND REGULATIONS

INTERPERSONAL SKILLS & ATTRIBUTES:

• COLLABORATIVE, CUSTOMER-FOCUSED AND ABLE TO CREATE VISIBLE VALUE

• TEAM APPROACH TO WORKING WITH OTHERS, ABILITY TO PERFORM A VARIETY OF DUTIES WITHIN ANY WORK-DAY AND ORGANIZATIONAL SKILLS FROM PLANNING TO EXECUTION OF TASKS AND PROJECTS.

• EXTENSIVE PROJECT COORDINATION EXPERIENCE

• PROCESS ORIENTED WITH THE ABILITY TO DRIVE A PROJECT TO COMPLETION

• CONFLICT MANAGEMENT SKILLS

• PROBLEM SOLVING SKILLS WITH A PROVEN TRACK RECORD

• ATTENTION TO DETAIL

• ABILITY TO WORK IN A VERY FAST-PACED AND CHANGING WORK ENVIRONMENT

• ABILITY TO WORK INDEPENDENTLY AND AS A TEAM MEMBER

• SELF-DIRECTED AND RESOURCEFUL

• EXCELLENT COMMUNICATION AND CLIENT FACING SKILLS

• EXCELLENT ORGANIZATIONAL SKILLS

• TECHNICAL APTITUDE

Additional Information

All your information will be kept confidential according to EEO guidelines.

PHYSICAL DEMANDS:

• ABILITY TO CONSTANTLY REMAIN IN A STATIONARY POSITION

• ABILITY TO STAND FOR 4+ HOURS AS NEEDED 

• ABILITY TO CONSTANTLY OPERATE A COMPUTER AND OTHER OFFICE PRODUCTIVITY MACHINERY, SUCH AS COMPUTER AND PRINTER 

• ABILITY TO READ AND USE CLOSE VISION, INCLUDING THE ABILITY TO DO SO ON A COMPUTER SCREEN

• ABILITY TO FREQUENTLY COMMUNICATE AND EXCHANGE INFORMATION

• ABILITY TO FREQUENTLY ADJUST FOCUS

• ABILITY TO MOVE ABOUT THE OFFICE OR TO OTHER LOCATIONS AS NEEDED

• ABILITY TO OCCASIONALLY POSITION SELF TO MAINTAIN EQUIPMENT OR MATERIALS INCLUDING UNDER DESKS OR IN CLOSETS

• ABILITY TO LIFT, PUSH, AND/OR PULL UP TO 25 POUNDS, USUALLY IN THE FORM OF BOXES, EQUIPMENT OR OTHER SMALL PACKAGES

TECHNICAL REQUIREMENTS (FOR REMOTE WORKERS):

IN ORDER TO SUCCESSFULLY WORK REMOTELY, SUPPORTING OUR PATIENTS AND PROVIDERS, WE REQUIRE A MINIMUM OF 5 MBPS FOR DOWNLOAD SPEED AND 3 MBPS FOR THE UPLOAD SPEED. THIS SHOULD BE ACQUIRED PRIOR TO THE START OF YOUR EMPLOYMENT. THE BEST MEASURE OF YOUR INTERNET SPEED IS TO USE ONLINE SPEED TESTS LIKE HTTPS://WWW.BING.COM/SEARCH?Q=SPEEDTEST. THIS GIVES YOU AN UPDATE AS TO HOW FAST DATA TRANSFER IS WITH YOUR INTERNET CONNECTION AND IF IT MEETS THE MINIMUM SPEED REQUIREMENTS. WORK WITH YOUR INTERNET PROVIDER IF YOU HAVE QUESTIONS ABOUT YOUR CONNECTION. EMPLOYEES WHO REGULARLY WORK FROM HOME OFFICES ARE ELIGIBLE FOR EXPENSE REIMBURSEMENT TO OFFSET THIS COST.

TECHNICAL REQUIREMENTS (FOR REMOTE WORKERS):

IN ORDER TO SUCCESSFULLY WORK REMOTELY, SUPPORTING OUR PATIENTS AND PROVIDERS, WE REQUIRE A MINIMUM OF 5 MBPS FOR DOWNLOAD SPEED AND 3 MBPS FOR THE UPLOAD SPEED. THIS SHOULD BE ACQUIRED PRIOR TO THE START OF YOUR EMPLOYMENT. THE BEST MEASURE OF YOUR INTERNET SPEED IS TO USE ONLINE SPEED TESTS LIKE HTTPS://WWW.SPEEDTEST.NET/. THIS GIVES YOU AN UPDATE AS TO HOW FAST DATA TRANSFER IS WITH YOUR INTERNET CONNECTION AND IF IT MEETS THE MINIMUM SPEED REQUIREMENTS. WORK WITH YOUR INTERNET PROVIDER IF YOU HAVE QUESTIONS ABOUT YOUR CONNECTION. EMPLOYEES WHO REGULARLY WORK FROM HOME OFFICES ARE ELIGIBLE FOR EXPENSE REIMBURSEMENT TO OFFSET THIS COST.