Job Description

As a valued contributor to our team, you will lead loan product initiatives that create or enhance mission impact, competitive advantage, risk position and responsiveness to the market. In this role you will engage with internal and external partners and manage stakeholders across Multifamily and be responsible for designing and implementing research and conducting data analysis to inform activities.

THE IMPACT YOU WILL MAKE

The MF COO - Product Development - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Lead end-to-end design, development, and enhancements of loan products to meet market needs.
• Collaborate with team to investigate and determine the needs of the internal and external (i.e., lenders and borrowers) customer.
• Interpret customer and market insights to inform initiatives and apply a customer experience-driven approach to design or enhancement of loan products.
• Advise internal teams on promoting and selling Fannie Mae's loan products and services to ensure that customers are knowledgeable about the full product suite.
• Review existing product suite and advise on feature updates as needed.
• Provide subject matter expertise, best practices, and recommendations to the team.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• At least 6 years of relevant experience.
• Excellent written and verbal communication skills. Experience communicating complex ideas and processes to colleagues and stakeholders.
• Strong interpersonal and influencing skills, ability to effectively interact with multiple business units within the Multifamily organization, and strong customer relationship management skills.
• Self-motivated team player who has strong work ethic and demonstrates attention to detail.
• Ability to prioritize in a fast-moving environment with excellent management and business literacy skills.
• Aptitude to work on multiple projects simultaneously. Able to manage time and resources to ensure work is completed efficiently and within established timeframes.
• Sound analytical skills.

Desired Experiences

• Bachelor’s degree or equivalent.
• Product management, project management, or strategic planning designing products, developing product roadmaps, translating requirements, executing on research plans, etc.
• Knowledge of multifamily real estate or mortgage finance.
• Multifamily acquisition and development experience is a plus.
• Ability to navigate multiple systems, manage data and create reports.
• Skilled in the graphical representation of information to tell a compelling story.
• Able to work with individuals having a different functional expertise respectfully and cooperatively to work toward a common goal; including negotiating, persuading others, facilitating meetings, and resolving conflict

Tools
Skilled in Microsoft Office suite of products, particularly Excel, Word, and PowerPoint.
Experience with equity or debt portfolio management software/systems (e.g. Salesforce, Yardi) is a plus.

Additional Information

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is a flexible hybrid company. We embrace flexibility for our employees to work where they choose, while also providing office space for in-person work if desired. At times, business need may call for on-site collaboration, which means proximity within a reasonable commute to your designated office location is preferred unless job is noted as open to remote.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.