Hours: Monday - Friday 8:00 am to 5:00 pm

Prosperity Bank is seeking to fill the position of the Full Time Mortgage Lead Distribution Specialist in Richardson.

The Mortgage Lead Distribution Specialist is responsible for monitoring the various incoming mortgage referrals or mortgage information requests from the banking centers and our online website. Ensuring timely response and follow up are made to our customers and give updates to our referring associate.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for initial contact with customers referred from banking centers and distributing the referred customer to the appropriate MS based on customer needs and wants.
• Ability to communicate in a written and oral professional manner.
• Requires strong organization skills
• Proficient with Microsoft Office products; i.e. email, word, excel etc.
• Ensures that the Bank's reputation is maintained both internally and externally.
• Ensures that work area is clean, secure, safe and well maintained.
• Completes special projects and or other duties as assigned.

Prosperity Bank is committed to providing our customers a personalized service experience, we're looking for people who are passionate about satisfying customers, will not settle for the average, embrace creativity and operate with a sense of purpose. If this is you, then we are looking forward to meeting you and are excited that you are interested in joining Prosperity Bank - where we are Simply Better!

 Come join our team and explore the endless possibilities that a career in banking can provide!

A pre-employment credit check will be performed on all qualified applicants.

Prosperity Bank is an Equal Employment Opportunity and Affirmative Action employer, and Member FDIC.

Required Skills

Basic technical skills and proficient with Microsoft Office Products.

Excellent organization skills.

Excellent written and verbal communication skills.

Regular attendance and the ability and willingness to work balanced extended hours.

Required Experience

EDUCATION/CERTIFICATION: Minimum High School graduate or equivalent; Preferred Associates or Bachelor’s degree

KNOWLEDGE PREFERRED: General Knowledge of the mortgage processes, banking or consumer real estate product knowledge or consumer real estate regulations. Familiarity with Encompass or other mortgage loan software.

EXPERIENCE REQUIRED: 1-2 year office administrative and/or customer service experience.  

EXPERIENCE PREFERRED: Bilingual in Spanish

Basic technical skills and proficient with Microsoft Office Products.

Excellent organization skills.

Excellent written and verbal communication skills.

Regular attendance and the ability and willingness to work balanced extended hours.