About Regional

At Regional, our goal is to help each customer find a loan that not only provides the money they need, but one that also fits their budget. We offer fixed rate, fixed term personal loans that our customers use to pay down higher interest debts, pay medical and household bills, buy new appliances and furniture, pay for special occasions like trips and weddings, get extra cash, and build and strengthen their credit history. We are based in Greenville, SC and operate over 350 branches in 11 states. With a 30 year track record of serving our customers we have been able to build our business by providing simple and easy to understand credit to our customers.

RMC Retail is an operating division of Regional that offers point of sale financing solutions to consumers purchasing furniture and appliances in our retail partner network. We offer simple installment financing to those who may not qualify for prime credit offerings offered by traditional banks and other specialty lenders while helping consumers avoid more expensive financing options. Our current retail partner network includes several of the most prominent names in the furniture market. Our digital approach allows us to operate efficiently and with confidence that our lending solutions are a good fit to meet the needs of our borrowers and our partners.

Job Purpose

The Senior Sales Manager will have general management responsibility for marketing operations of RMC Retail and provide support, training, and consultation to RMC Retail Underwriting, Funding and Customer Service Processes and Functions.

Duties and Responsibilities

Provide leadership to direct reports and RMC Retail generally

Manage relationships with key dealers and vendors to drive loan volume

Expand dealer network to drive loan volume

Manage Sales team and contribute to other RMC Retail functions to meet monthly, quarterly and annual targets

Contribute to yearly Retail budget and long term business planning strategy to ensure clear vision for product line

Report to Executive team; monthly, quarterly, and annually on product line

Promote a positive work environment and manage relationships with key RM departments and support RMC Retail

Hold meetings with key RM departments, specifically Credit Risk, and provide feedback on ways that the team can improve the Retail business

Facilitate training as required

Minimum Qualifications

Bachelor’s degree

Relevant Sales experience

Excel skills at intermediate level or greater

Ability to meet travel requirements of up to 25%

Must pass pre-employment screenings

Preferred Qualifications

5+ years managing sales staff

Credit or finance experience is a strong plus

Solve real-world business problems with creative, critical thinking

Demonstrate understanding of modern theories of leadership, management, and negotiations

Use financial, statistical and economic data to assess and manage direct reports and processes

Critical Competencies

Customer Service – the individual responds to inquiries from employees and outside vendors/providers promptly, courteously, and professionally.

Problem Solving – the individual identifies and resolves the problem in a timely manner with a data-driven approach

Interpersonal Skills – the individual maintains confidentiality, remains open to others’ ideas, and exhibits willingness to try new approaches

Monitoring and Controlling Resources – Monitoring and controlling resources and overseeing the expense budget

Planning/organizing – the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans

Thinking Creatively – Developing, designing, or creating new applications, ideas, relationships, systems, or products.

Adaptability – The individual adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events

Guiding, Directing, and motivating Subordinates – Providing guidance and directions to subordinates, including setting performance standards and monitoring performance

Safety and security – The individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly

Resolving conflict, or otherwise negotiating with others

Coaching and Developing Others – Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge of skills.

Working Conditions

This position provides customer services to customers and travels up to 25% of the time.

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoffs; and terminations.