Job Description

Rivermark Community Credit Union is an organization that values and recognizes individual talents. Our unique and dynamic culture offers financial incentives, and countless growth opportunities.

Beyond the basic bank or credit union, Rivermark utilizes cutting edge technology to help with in person and remote delivery of members financial needs.

We are seeking Member Service Representatives to join our Contact Center Team.

As an MSR you will provide members with a variety of account-related services and support, while seeking opportunities to deepen Credit Union member relationships.

QUALIFIED CANDIDATES WILL HAVE THE FOLLOWING:

• Proficiency with MS Office
• Minimum 2 years retail sales experience and/or financial institution experience
• Excellent communication and active listening skills
• Ability to utilize and navigate multiple forms of technology

IDEAL CANDIDATES WILL HAVE:

• Previous call center experience
• Prior experience in a financial institution

For nearly 70 years, our employees have worked to define what Rivermark is today- a local, member owned, community focused organization with over 1 billion dollars in assets. Our people are the foundation of our business and the key to our continued growth and success.

We are committed to a culture of professional empowerment, inclusion, and equity. We welcome and celebrate persons of all backgrounds and experiences.

Company Description

Rivermark Community Credit Union has been serving Oregon and SW Washington with innovative, superior financial services since it was founded in 1951. As a member-owned, not-for-profit financial cooperative, we focus on our members and on the communities where we reside.