BE PART OF A BANK LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

JOB DESCRIPTION:

For 40 years, SVB has helped innovators and their investors move bold ideas forward fast. Today, we provide a range of banking services to companies of all sizes in innovation centers around the world. We are proud that the majority of funds and venture-backed companies globally are clients of SVB.

SVB STARTUP BANKING - ASSOCIATE I

SVB Startup Banking is focused on building deep and authentic relationships with early-stage startup founders (pre-Series A) , investors, and ecosystem partners to improve their probability of success.

Our New York teamis curious, bright, and diverse in professional and personal background , made up of former founders and operators at early and growth stage startups,VCs, and everywhere in between. Our ideal teammate will have hustle - creating unique solutions to help ourfounderssucceed and have the best banking experience possible. We are passionate about the New York innovation ecosystem andour focus is on creating founder success.

The Portfolio Management Associate role supports the team by addressing and solving client needs, generating portfolio performance, and supporting the overall New York Startup Banking team.

• Manage day-to-day operations of client requests. A major function of this role is to provide support to the New York Startup Banking portfolio, including handling phone requests, email communication, and acting as our clients ’ liaison to the rest of the bank

• Work cross-functionally with a variety of teams within SVB. You will collaborate with teammates across the bank and work closely with our Startup Banking Support Team

• Facilitate new client onboarding journey though client outreach, clientonboarding, portfoliomanagement, credit/regulatory tracking and identifying cross-sell opportunities

• Develop strong relationships with key clients and stakeholders in the New York market.

• Monitor and track portfolio health related to compliance and credit risk and take ownership over increasing founder success (NPS)

• Maintain a deep understanding of SVB’s products and anticipate clients’ needs for these products (e.g.,credit cards, letters of credit, foreign exchange, treasury management and private banking)

• Assist VPs with new business development opportunities and strategic initiatives. A successful candidate will engage in staying up to date on technology and startup trends, having familiarity with platforms like Pitchbook, Crunchbase and other resources

• Perform sales calls and in-person prospect meetings, screening prospects to evaluate quality and fit , while articulat ing SVB’s value proposition

• Develop strong relationships within the early-stage startup ecosystem, including founders, accelerators, incubators, universities, tech labs and industry groups

• Collaborate with the team on programming, events, and content to meet in-market goals and support client base

While working with the top early-stage startups in New York, you will gain a deep understanding of SVB’s platform, products & services, while also developing your own personal thesis on the ecosystem and unique ways to support growing founders in an entrepreneurial environment.

QUALIFICATIONS

• Demonstrated experience working within account management and/or customer success. You are customer obsessed and want to do what is right for your client

• Ability to prioritize tasks with effective time management in a fast-paced environment, managing a high volume of client requests

• Strong relationship management skills and founder empathy; ability to understand the various challenges that come with entrepreneurship

• A great attitude and a willingness to embrace (and drive) change as we continually improve processes and products

• Desire to gain knowledge and develop new skills (between regulatory changes and innovation trends, the ability to adapt and stay informed is essential)

• Solid communication skills, both written and verbal (this includes working in fully virtual, hybrid, and in-office scenarios. Asynchronous collaboration is key)

• 1 -2 + years of related experience ( tech startup or banking experience a bonus)

• Bachelor's degree or equivalent related experience preferred

BASE PAY:

$63,036.00 - $94,554.00

Actual starting base pay will be determined on skills, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.

SVB benefit programs are designed to meet our employees where they are in life. SVBers may enroll in core benefits programs, plus take advantage of customized perks and offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here.

© 2022 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB ).

EQUAL EMPLOYMENT OPPORTUNITY

Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Together, First Citizens and Silicon Valley Bank offer you the strength and stability of a diversified financial institution with over 125 years of service and the personalized approach of a nimble financial partner. First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts.