Working Here -For Students -Jobs By Category -Jobs By Location -Job Opportunity -Fraud Prevention Specialist Summer Intern -Fraud Prevention Specialist Summer Intern-1807996 -Description Researches and analyzes high risk transactions across all payment channels to identify possible cases of fraud. Interacts with internal and external customers and supervisor to recommend and perform appropriate actions required to mitigate losses and to provide a positive customer experience. Documents and evaluates results of actions to support fraud trending and reporting and ensures that best practices are followed. ?Provide exceptional service to internal and external customers, including support all branches. ?Provide support to Field Investigators. ?Research and analyze high risk transactions across all payment channels with a sense of urgency in a fast paced environment. ?Comply with all applicable federal regulations in decision process. ?Identify fraud patterns and communicate observations to analyst(s). ?Assist with more complex assignments as requested. ?Maintain and update case management system for tracking of fraud cases and relevant information ?Rapidly decision and accurately code results. Determine next action based on research results to mitigate fraud losses. ?Apply expanded knowledge base of fraud schemes to assist in handling of specialized fraud functions such as identity theft and cross-channel fraud. ?Identify control issues/policy violations and propose actions to mitigate reoccurrence. -QualificationsCurrent undergraduate student with an expected graduation date between December 2019 - May 2020. Cumulative GPA of 3.0 or above -Job:General Management -Primary Location:Massachusetts-Framingham-5 Whittier Street - 06365 - Whittier Street-Corp -Organization:Consumer & Business Banking (1001) -Schedule:Full-time -Job Posting:Dec 31, 2018, 8:05:58 PM AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO