Job Description

At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Los Angeles, California office.

The Associate Relationship Manager (ARM) is located in the CMB Southern California or Arizona region and reports to the Regional Team Leader.

The ARM is expected to assist the Global Relationship Managers in retaining and growing CMB customer relationships, adhering to the Group values, business strategy, operational policies, regulatory requirements and risk management practices. The ARM will also take responsibility for dealing with all aspects of New To Bank credit applications and global onboarding, internal and external relationship reviews, working on ad hoc projects including (but not limited to): sales pitches, BDM/product co-ordination, prospect research and calling, sector analysis, client portfolio reporting and others as required.

The ARM is also expected to be an integral part of the corporate banking team enabling the team to deliver the optimum contribution towards the CMB Annual Operating Plan (AOP), improve client engagement, maximize operational efficiency and allow for the maximum amount of client engagement. The ARM will be expected to prepare concise call reports, research and analyze client, industry and competitor financial and macro-economic data, conduct supplier / buyer analysis and be an active participant in client due-diligence calls. In addition, the role holder will be expected to represent the bank at client meetings, introduce product partners, coordinate the application process, and work closely with internal stakeholders on credit or product onboarding process, systems updating KYC and documentation.

REQUIRED SKILLS

Please apply if you have:

• Knowledge of international business and various industry sectors.

• Have used bank systems as well as associated reporting and complex MI.

• Experience in a client focused environment with a demonstrated understanding of commercial lending and credit risk assessment.

• Experience of working within in a global environment and with international clients.

• Experience with comprehensive company and market research along with tools and systems used in this analysis (i.e. CapIQ, Pitchbook, RelPro, D&B, LinkedIn).

REQUIREMENTS

Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions

KNOWLEDGE

• Broad knowledge of Corporate Banking and Markets structures, products and services

• Interest in the changing economic, social and governmental environments in countries around the world.

• Knowledge of international business

• Knowledge of CRM systems, transaction structuring/profitability analysis

EXPERIENCE

• Minimum 2+ years of experience in a client-focused environment with a demonstrated understanding of Corporate Banking

• Credit training /underwriting experience

• Client-facing experience

• Appreciation of working in a global environment

SKILLS

• Good verbal and written communications skills

• Strong ‘team’ skills promoting an environment of cooperation and trust, overcoming resistance where encountered

• Analytical and financial skills

• Good prioritizing, organizational and time management abilities

• Ability to make decisions

As an HSBC employee, you will have access to tailored professional development opportunities and a competitive pay and benefits package. We work hard to ensure that our workplace is a diverse, inclusive and meritocratic environment and we have a strong commitment to sustainability. Our Employee Resource Groups (ERGs) play a central part in life at HSBC, including the development of our employees and our connection to the communities and customers we serve. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank for the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.