Job Description

The Global Liquidity and Cash Management (GLCM) Senior Manager, Chief Control Office (CCO) is responsible for the Core Operational Risk Management activities with respect to specific risk categories, including Compliance, Business Continuity, Information Security, Privacy, Fraud, SOX, Product Due Diligence and Third Party Risk Management (Vendor) as required.

The Senior Manager, CCO is also responsible for supporting the Chief Control Officer with directing and managing the integration of Core Operational Risk Management activities and provide feedback on the embedding of Operational Risk Management Framework activities within the GLCM Product line. This is a first Line of defense remit and established as a function, within the GLCM Chief Control Office, more formally aligned to the Group Non-Financial Risk (NFR) model.

YOU WILL BE RESPONSIBLE FOR KEY ACTIVITIES INCLUDING:

• Analysis - Take a lead role in providing feedback on proposed operational risk policy for the business and product partners and likely impacts. Provide guidance to Risk Owners and Control Owners in adhering to the Operational Risk Management Framework (ORMF) and operational risk policies.

• Operations - Engage with relevant Risk Stewards to contribute to a standard Risk and Control Library for the businesses, as requested by a Risk/Control Owner.

• Continuous Improvement - Proactively identify ways to track and provide advice on the completion of management response actions, ensure timely and accurate recording in the operational risk management system, HELIOS. Provide advice to the Risk Owners to support them in setting risk appetite.

• Strategy - Execute oversight as required with oversight reviews relating to risks and controls, for example with respect to tracking remediation activities.

• Communication - Deliver recommendations, produce operational risk reporting and insight based on results from the Risk and Control Assessment process used for Risk Owners, Control Owners and wider stakeholders or governance. Escalate top and emerging operational risks working with Risk Owners

Requirements

Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions

We’re looking for someone who has:

• The ability to support the businesses in its management of operational risk appetite, ensuring they operate in compliance, with operational risk framework and standards in a multi-geographic, matrix organization.

• A strong capability in translating analysis results into strategic business recommendations. A strong ability to develop, maintain constructive relationships with US Operational Risk teams and other ‘second line of defense’ teams, along with various Global partners, and others for operational risk and internal control matters across all levels and geographies of the bank.

• Ability to pro-actively apply knowledge of the ORMF in line with the core activities

As an HSBC employee, you will have access to tailored professional development opportunities and a competitive pay and benefits package. We work hard to ensure that our workplace is a diverse, inclusive and meritocratic environment and we have a strong commitment to sustainability. Our Employee Resource Groups (ERGs) play a central part in life at HSBC, including the development of our employees and our connection to the communities and customers we serve. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank for the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.