At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This role is part of the newly formed Enterprise Technology Services (ETS) Data Office.

As a Senior Data Strategy and Product Manager, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within ETS. You and your team will be responsible for enabling the efficient, scalable execution of enterprise data governance across ETS by translating data policy and risk expectations into practical procedures, supporting & improving data products, removing manual overhead, and championing ETS’ needs to the enterprise.

In this role, you will partner closely with Data Stewards and Custodians, Enterprise Architecture, product managers, and the Enterprise Data Office to ensure data governance is operationalized within business-as-usual activities and serve as a hands-on subject matter expert for enterprise data governance products (i.e., applications), providing guidance on when, how, and why to use specific products (e.g., lineage, metadata, data quality tools). You will identify gaps, inefficiencies, and adoption challenges in existing tools and processes, and partner with enterprise product teams to influence enhancements that better meet ETS needs.

The role also plays a key part in defining and maturing foundational data governance assets for ETS, including taxonomies, metadata standards, third-party data sharing procedures, and reusable governance patterns. You will focus on reducing manual effort (including the use of AI to enable governance activities), improving consistency, and enabling repeatable execution at scale, while ensuring alignment to enterprise policies, regulatory expectations, and the broader data risk management framework.

Success in this role requires strong collaboration and influence across business, technology, and risk stakeholders, the ability to translate complex requirements into actionable guidance, and a bias toward scalable, tool-enabled solutions that reduce friction for delivery teams while strengthening risk management and compliance outcomes.

Primary Responsibilities

• Act as an ETS SME and hands-on user of enterprise data governance tools (e.g., data catalog, lineage, data quality). Provide practical guidance on when, how, and why to use specific tools
• Identify gaps, friction points, and adoption blockers in existing tools and partner with enterprise product owners to influence roadmap decisions based on ETS needs
• Support proof-of-concepts to validate new capabilities before broader rollout
• Lead & drive initiatives independently
• Partner with ETS Data Stewards and Custodians to streamline execution of lineage, metadata, and control documentation
• Develop advanced knowledge of the Enterprise Data Management Operating Policy and Standards in order to translate into clear ETS-specific procedures, playbooks, and execution patterns, without redefining policy
• Define scalable approaches for recurring governance activities (e.g., critical data element governance onboarding, use of authorized sources, third-party data sharing)
• Define and mature ETS-specific governance building blocks, aligned to enterprise standards and drive broader enterprise adoption where appropriate
• Embed governance activities into BAU workflows (e.g., SDLC, intake, change management)
• Partner with risk, legal, and compliance stakeholders to ensure governance solutions are defensible and auditable
• Identify opportunities to reduce control burden through automation and better tooling

Qualifications

Required

• 3-6 years of experience in data product management, data governance, data management, data risk, or in a regulated environment
• Hands-on experience working with data governance or metadata tools, ideally in a SME capacity
• Strong understanding of data governance concepts (lineage, metadata, data quality, stewardship)
• Ability to translate policy and standards into executable processes
• Strong stakeholder management and influence skills
• Experience leading & driving initiatives independently
• Bachelor's degree in Finance , Engineering, Mathematics, Statistics, Computer Science, or other similar fields.

Preferred

• Experience in procedure writing and implementation
• Comfort working across business, technology, and risk partners
• Experience in financial services, regulatory reporting, or risk-managed environments
• Familiarity with SDLC, product delivery, or technology operating models
• Experience reducing manual processes through tooling or automation
• Working knowledge of SQL or data analysis concepts

Guardian

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.