JOB DESCRIPTION

Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses. GCS Global Marketing team is responsible for attracting, retaining, and engaging new and existing customers, with the guiding objective to serve the right treatment, at the right moment and the right margins.

The Global Investment Optimization (GIO) team is core to GCS Marketing, with a primary function of developing and driving cross-market/ treatment/ channel strategy though management of core planning and investment processes. The GIO team manages a $1B+ Marketing budget that fuels the growth of the organization.

GIO is seeking a Manager/Senior Manager to oversee investment management which includes business planning, performance management and decision support for Marketing. Additionally, he/she will partner with key stakeholders across the business to deliver accurate business updates, performance insights and recommendations to drive results across global marketing.

RESPONSIBILITIES

• Manage Risk and Opportunities model, Annual Planning process and Investment insights on performance
• Partner cross-functionally to develop a deep understanding of evolving performance expectations and underlying drivers
• Leverage large, complex datasets to generate actionable insights and influence leadership decision-making
• Build and maintain strong relationships with key partners across Marketing and Finance
• Serve as a subject matter expert in reporting and forecasting
• Act as the primary point of contact for GIO in support of Marketing
• Lead ad hoc strategic initiatives to drive marketing growth

QUALIFICATIONS

• 4+ years of relevant work experience

• Very organized with meticulous attention to details

• Strong project management skills with the ability to drive initiatives forward with minimal supervision

• Highly motivated with excellent collaboration and stakeholder influence skills

• Advanced proficiency in Power BI, Excel and PowerPoint; experience with data visualization and reporting

• Working knowledge of AI tools and applications to support data analysis, marketing insights, and process efficiency

• Strong financial modeling, analytical, and problem-solving capabilities

• Proven ability to structure and analyze large, complex datasets to generate actionable insights

• Detail-oriented, adaptable, and able to manage multiple priorities effectively

• Comfortable operating in a fast-paced, dynamic environment while maintaining a positive, team-oriented mindset

• Ability to synthesize and communicate complex ideas with clarity, brevity, and impact

• Confidence to ask questions, develop a point of view, and effectively engage with senior leaders

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

ABOUT US

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

ABOUT THE TEAM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.