Job Description

The North America (NA) Solution Design Team is responsible for ensuring that Visa is developing new solutions that our clients want and can successfully implement. The Senior Manager of Solution Design will partner closely with product managers across Visa, taking a cross-product view towards product development. This role will work across key strategic product lines within Visa such as risk and identity, digital and more.

We are looking for a well-rounded individual who can develop a deep understanding of client needs and market requirements and incorporate them into the product development process. A successful candidate is a seasoned leader with a strong technical background, effective communication skills, desire to design fit-for-purpose solutions based on client and market needs, and most importantly an appetite for continuous learning. This role reports to the Senior Director, Solution Design within Visa’s NA Product and Solutions organization.

RESPONSIBILITIES

• Participate in new product launches by defining and prioritizing NA-specific product requirements
• Evaluate the technical design and strategic value proposition of in-development products against client needs and market dynamics
• Partner closely with client-facing teams to develop strong grasp of client and market needs
• Work with interdisciplinary teams across product development, technology, innovation and design, engineering and payment ecosystem partners in the development of applied innovations
• Manage and assess roadmap for new solutions and product enhancements across various teams by evaluating against regional priorities
• Provide updates to senior leadership on strategic initiatives
• Lead project work independently and mentor more junior members of the team

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Experience in payments, fintech, or digital technologies.
• Expertise in one or more of the following: digital commerce, tokenization, authentication & identity, fraud prevention, or risk scoring.
• Demonstrated success working on complex, ambiguous problems and delivering results in high-growth environments.
• Strong facilitation, communication, and collaboration skills across diverse stakeholders.
• Self-starter with the ability to work independently while maintaining attention to detail and structure.
• Proven experience in both product development from concept to launch (0 - 1) and scaling (1-N) while driving adoption, optimization, and growth.
• Strong product management or product development background, including writing business requirements, creating solution designs, architecture documentation, and process flow diagrams.
• Exceptional analytical and problem-solving skills.
• Ability to articulate a product’s value proposition to executive stakeholders and translate technical details for developer-level audiences.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 159,100.00 to 230,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.