Job Description
At Service First, our unique values serve as a compass for our actions and are the foundation of our culture.
We are honored to be voted as a Top 100 Places to Work by the Dallas Morning News for six consecutive years. Service First Mortgage is the first company to be ranked as high as #4 in its first year of nomination. We are also honored to have received a special award in the category of Best Direction.
Service First Mortgage is currently hiring for a Loan Officer Associate.
The Loan Officer Associate provides assistance to a designated Loan Officer(s) in originating and processing loans. Duties include:
Representing the company in a professional manner and providing an exceptional level of customer service in all interactions and functions of the position
Following up on leads for potential borrowers
Assisting the Loan Officer in pre-qualifying potential borrowers
Coordinating receipt of a complete and accurate loan application package
Communicating effectively and quickly to all parties, both internally and externally, about timelines and expectations to ensure all loans close on time
Following up with borrowers for items needed for loan submission
Execution of disclosures and submission of loan file for processing
Manage the Loan Officer(s) calendar, including follow-up, appointment setting and time blocking as appropriate.
Manage the CRM, including follow-ups with warm leads and closed loans.
Pipeline management, including scheduled pipeline reviews, daily tracking and weekly status calls to customers.
Utilization of designated Sales tools and reporting methods
REQUIREMENTS
BENEFITS