JOB DESCRIPTION

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

About Enterprise Architecture:

Enterprise Architecture is an organization at American Express. The four pillars of Enterprise Architecture include:

Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.

Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.

Governance: this pillar is responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance.

Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.

The Architecture as Code team is driving a new way of building web experiences for our customers.

We are looking for a forward-thinking Software Engineer who would be responsible for the end-to-end design and delivery for customer value capabilities in US and international markets. You will be hands on in designing the fundamental architecture that powers our web frameworks like content management, search and navigation and web authoring.

What you will be working on

We are looking for a Software Engineer III to help design and build a cloud-native Managed File Transform (MFT) platform that enables secure, scalable, and highly resilient file exchange across internal systems and external partners.

In this role, you will develop distributed, event-driven file processing solutions using modern cloud architectures, containerization, and automation. You will play a key role in shaping a secure, high-performance platform that supports large-scale data movement across several applications.

We value engineers who are curious, collaborative, and passionate about building reliable, cloud-native systems that operate at scale.

RESPONSIBILITIES

• Lead onboarding and implementation activities for new applications, business units, external partners, and file owners onto the Managed File Transfer platform.
• Collaborate with application teams, business customers, vendors, and external partners to gather file transfer requirements and design secure transfer solutions.
• Configure and implement file transfer connections using protocols such as SFTP, FTPS, HTTPS, AS2,S3, GCP, Connect:Direct, and related technologies.
• Create, configure, test, and deploy new file transfer workflows, routing rules, and delivery profiles within MFT platforms.
• Perform end-to-end onboarding activities including connectivity setup, security configuration, certificate exchange, file validation, and production migration.
• Design and document file transfer architectures, onboarding procedures, implementation plans, and operational runbooks.
• Coordinate testing activities including connectivity testing, integration testing, user acceptance testing (UAT), and production readiness validation.
• Solve onboarding and connectivity issues involving network, firewall, authentication, certificates, encryption, and protocol configurations.
• Work closely with information security teams to ensure consistency to security standards, encryption requirements, and compliance controls.
• Provide guidance and consultation to application teams regarding MFT standards, file exchange patterns, and onboarding requirements.
• Support certificate management activities, including certificate generation, renewal, installation, and partner coordination.
• Develop self-servicing capabilities and reusable onboarding templates using emerging AI tools/technologies to improve onboarding efficiency.
• Monitor onboarding metrics and continuously improve onboarding processes, documentation, and customer experience.
• Participate in incident resolution related to newly onboarded applications and file transfer processes.
• Mentor team members and contribute to process standardization initiatives.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience.
• 6+ years of experience supporting working on mission critical integration platforms, or similar technologies.
• Strong knowledge on networking fundamentals, including DNS, TCP/IP, firewalls, load balancers, VPNs, and connectivity solving.
• Experience with SSL/TLS, PGP encryption, digital certificates, and secure data transmission practices.
• Proficiency with Linux/Unix operating systems and scripting languages such as Shell, Python, or PowerShell.
• Experience with file transfer testing and validation activities.
• Ability to analyze business requirements and translate them into onboarding solutions.
• Experience working in Agile, DevOps, or ITIL-based environments.
• Strong communication, documentation, and customer-facing skills.
• Ability to manage multiple onboarding projects simultaneously while meeting delivery timelines.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

ABOUT US

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

ABOUT THE TEAM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.