Job Description
Square is committed to high standards and innovation, and our hardware is no exception. We rigorously test our hardware devices, which requires a combination of software, and various test hardware running on racks. As a Network Support Technician and Systems Administrator in our Oakland and San Francisco data centers, you will provide higher level support for our continuous integration infrastructure, and the product delivery team in Hardware. You will support and maintain our data centers and their racks, driving chronic issues towards timely resolution, while having the opportunity to work with and drive new technologies. You will be involved in the entire lifecycle, including procurement, racking of the hardware, rack architecture, and software-based tools for administrative management.
You will:
Configure and deploy bare-metal and virtualized Linux, Windows and MacOS systems
Work alongside our Network Engineers to configure and manage network connections for on-premise servers in different locales
Respond to and deploy security updates and develop solutions to address vulnerabilities
Develop and contribute to automation solutions for infrastructure configurations, host imaging, security management and more
Debug ambiguous failures in infrastructure and bring them to resolution with fellow engineers
Create a philosophy around monitoring and alerting, implement it, and continuously tune the thresholds.
Qualifications
You have:
Experience with Python or Ruby, Bash, and Shell scripting
Demonstrate a functional understanding of network routing, TCP/IP Protocols, DHCP configurations, and Git.
Proficiency with Linux, Windows and Mac OS
Experience with Configuration management and Infrastructure-as-a-Service tools such as Ansible, Chef, Puppet, etc.
Experience with deploy and management systems like VMware, Foreman, MaaS, or other open source tools.
Experience with Jenkins/CI or other test infrastructure tools, a huge plus.
Nice to have: Experience with off-the-shelf or open-source imaging services such as MDT, WDS, DeployStudio, JAMF, etc.
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
PERKS
At Square, we want you to be well and thrive. Our global benefits package includes:
Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.