Job Description
Square Sales is seeking a leader for our Global Sales Enablement & Productivity function. This team exists to help our Sales team serve our customers better while growing their sales attainment. This service involves optimizing three major workstreams; 1) training (both leading and enabling others in the org who train); 2) coaching (developing the frameworks, launching them, and working with sales leadership to build accountability governance); and 3) sales content and collateral (making sure Sales has the right resources to engage and win more customers). We are judged on our ability to help salespeople gain the knowledge and skill to do their job to satisfaction in collaboration with sales leadership.
YOU WILL:
Manage a team of program managers, instructional designers, content creators, and trainers as you build the integrated roadmap of our enablement programs (onboarding, sales rep competencies, leadership development, go-to-market content, knowledge management, and learning experience design).
Evangelize the function by determining and communicating success metrics for each program (in partnership with our Strategy & Operations team) and adjusting the roadmap in response to our measurement.
Iterate on this roadmap as you partner with Sales Leadership to understand the organization’s greatest learning & development needs.
Partner with our Product teams to create a bidirectional flow of information (where Product delivers new content to salespeople in advance of feature launches, and Sales delivers customer feedback to influence our product roadmap).
Qualifications
YOU HAVE:
A deep understanding of curriculum and instructional design for Sales organizations.
Demonstrated success when leading a multidisciplinary organization of L&D workstreams (and managing professionals across these disciplines).
Measurement experience for articulating the impact of an L&D program on a Sales organization’s performance.
A history of facilitating learning experiences through a variety of platforms (in-person / virtual lectures, experiential learning, asynchronous / on-demand).
Strong business partnering skills to understand & synthesize the needs of a global, ecosystem Sales org and how various L&D approaches can move the needle.
A history collaborative approach to incorporate Product & Marketing knowledge into the enablement journey.
Familiarity with a variety of tools designed for Sales performance and feedback, such as Salesforce, Salesloft, Gong, Guru, Docebo, and Articulate.
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. _WANT TO LEARN MORE ABOUT WHAT WE’RE DOING TO BUILD A WORKPLACE THAT IS FAIR AND SQUARE? CHECK OUT OUR I+D PAGE. _
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
PERKS
We want you to be well and thrive. Our global benefits package includes:
Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.