Job Description
Square’s Account Management organization works with Square’s largest and most strategic merchants to grow and retain their businesses and to deliver insights to product teams. The Account Management Automation team works to empower data-driven operations and decisioning across the Account Management team.
As a member of AM Automation, you will leverage business intelligence, engineering, analytics, and data science, working nimbly throughout the data tech stack to help us maintain and develop a world class suite of data driven solutions that increase AM efficiency and intelligence. Examples include leveraging Machine Learning predictions to create an opportunity scoring pipeline, designing tooling to track account manager performance metrics, and implementing an automated system to measure incremental lift of account managers.
YOU WILL:
Use data to shape the long term strategy of the Account Management organization
Develop tools, features, and reports using our tech stack to empower self-service data access, augment intelligence, and increase efficiency
Adapt data and toolsets for localized use-cases to accommodate the organization’s international presence
Deeply understand the Account Management data ecosystem, and apply a diverse set of skills in business intelligence, analytics, and data science to support the organization
Own, coordinate, and tackle cross-functional problems across Account Management, Finance, Business Intelligence, Data Science, and more
Communicate analysis and decisions to high-level stakeholders and executives in verbal, visual, and written formats
Qualifications
YOU HAVE:
2+ years of analytical experience in business operations, analytics and data science, or consulting
Experience in providing data driven solutions across the business intelligence and data layers of an organization
Mastery of data, analytics and visualization technologies
Looker or equivalent
Snowflake SQL or equivalent
Airflow or other ETL tool equivalent
Python or equivalent a plus
Familiarity with data visualization, data warehousing, and predictive modeling
Salesforce experience a plus
Strong written and verbal communication skills and ability to build relationships and influence across the organization
Proven ability to facilitate cross-functional projects that depend on the contributions of others in a variety of disciplines
Additional Information At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. PERKS At Square, we want you to be well and thrive. Our global benefits package includes: