Job Description
Data Scientists on the Lifecycle Analytics team at Square embed within product teams and leverage engineering, analytics, and machine learning to empower data-driven decision making in the full cycle of product development. This team leads experimentation and growth initiatives, develop automation solutions to personalize product experiences, provide insights to our sellers about their business, and drive strategic decisions with data. Square’s mission is economic empowerment, and our team supports this by using data to understand and empathize with our customers, thereby enabling us to build a remarkable product experience.
The Lifecycle product team is responsible for building and optimizing several core experiences: Square’s public website, onboarding flows, Support Center, and the Square Dashboard tool. These surface areas serve as the face of the company, and are among the first impressions for many customers. The product team focuses on platform tools that have outsized benefits and help other teams at Square to iterate faster. Together, these touch points paint a vivid picture for our customers on how the Square ecosystem can solve their needs - today and tomorrow.
YOU WILL:
Partner with product stakeholders to make data-driven decisions across the organization by leveraging descriptive and predictive analytics where it will have a material impact
Apply a diverse set of tactics including statistics, quantitative reasoning, and machine learning, to solve problems as well as independently research and produce actionable insights
Own, coordinate, and solve complex, cross-functional problems
Communicate analysis and decisions to high-level stakeholders and executives in verbal, visual, and written media
Lead the data strategy of Lifecycle product engineering, influencing them to make well-informed architecture and design decisions that affect data at Square
Provide comprehensive day-to-day analytics support, develop tools and resources to empower data access and self-service so your expertise can be leveraged where it is most impactful
Work with other team members on medium and long-term initiatives that span across product domains
Qualifications
YOU HAVE:
3+ years of analytics experience or equivalent
Extremely strong written and verbal communication skills and ability to build strong relationships and influence with product partners
Proven ability to lead cross-functional projects that depend on the contributions of others in a variety of disciplines
Fluency with data, analytics and visualization technologies (We primarily use SQL, Looker, and Python)
Experience in applying both data-backed heuristics and machine-learning techniques to solve practical product problems such as predicting churn, cross selling, clustering user archetypes, and more
Familiarity with data warehouse design, development and best practices
Additional Information At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. PERKS At Square, we want you to be well and thrive. Our global benefits package includes:
Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.