Job Description

You Will:

• Partner with the product team and in-country Product Marketing Managers to identify, build a business case for, and prioritize new products and features across all Square markets
• Understand customer needs through surveys, interviews, and analysis of product usage data
• Identify and segment target customers, their pain points, and needs through qualitative and quantitative research, and solutions to meet those needs
• Work with customer-facing teams (Sales, Account Management, Support) and conduct customer insights to better understand customer needs and share insights with relevant PMs and PMMs.
• Review competitive offerings and guide ongoing differentiation
• Develop product positioning, key messaging, and pricing & packaging to be used in product development and marketing campaigns targeting new segments
• Lead go-to-market strategies, tactical plans, and post-launch marketing programs with marketing channel managers, support content, account managers, and sales.
• Work with channel partners to conceive of and implement email, paid media, in-product, offline, and experimental campaigns

Qualifications

• 5+ years of professional experience with experience in product marketing, analytics, consulting or a strategy-related role
• Excellent written and oral communication skills, and strong organizational skills
• Skill at managing details of ever-increasing complexity and scale
• Experience managing projects with several stakeholders
• Comfort leading projects
• Experience in payments or technology is a plus

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. _WANT TO LEARN MORE ABOUT WHAT WE’RE DOING TO BUILD A WORKPLACE THAT IS FAIR AND SQUARE? CHECK OUT OUR I+D PAGE. _

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

PERKS

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.