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Sr Software Engineer - Global Commercial Services Technology

American Express

Sr Software Engineer - Global Commercial Services Technology

New York, NY
Full Time
Paid
  • Responsibilities

    JOB DESCRIPTION

    Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

    The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

    RESPONSIBILITIES

    • Lead the development of systems operating at meaningful scale and complexity
    • Influence architecture and technical strategy across teams
    • Work in an environment that values engineering excellence, ownership, and innovation
    • Access dedicated time and resources for continuous learning and professional growth
    • Collaborate with a diverse, supportive, and high-performing engineering community
    • Lead the design and implementation of scalable, highly available APIs and backend services
    • Own architectural decisions for distributed systems, including microservices and event-driven patterns
    • Drive end-to-end delivery of complex initiatives from system design through production rollout and optimization
    • Partner with product and engineering leaders to define technical strategy and translate business needs into robust solutions
    • Establish and champion best practices in system design, coding standards, testing, and operational excellence
    • Improve system performance, resiliency, and observability through proactive identification and resolution of bottlenecks
    • Guide and mentor engineers, providing technical leadership and fostering a culture of continuous improvement
    • Participate in and lead design reviews, articulating trade-offs and influencing technical decisions across teams

    QUALIFICATIONS

    • 5 to 7 or more years of experience in backend software engineering
    • Strong proficiency in one or more backend languages such as Java, Kotlin, C#, or Scala
    • Proven experience designing and evolving RESTful APIs and or event-driven systems at scale
    • Deep understanding of distributed systems, including scalability, fault tolerance, concurrency, and low latency design
    • Hands-on experience with microservices architecture and its operational trade-offs
    • Experience with cloud platforms such as AWS, GCP, or Azure in production environments
    • Strong knowledge of data storage technologies, including SQL and or NoSQL, and data modeling at scale

    Preferred

    • Experience with containerization and orchestration such as Docker and Kubernetes in production
    • Familiarity with infrastructure as code tools such as Terraform
    • Experience building and maintaining CI CD pipelines and DevOps practices
    • Exposure to observability tooling including metrics, logging, and tracing, and reliability engineering concepts
    • Strong ownership mindset with a track record of delivering complex systems independently
    • Deep analytical and problem-solving skills, particularly in distributed systems and production environments
    • Ability to influence technical direction and align teams on architectural decisions
    • Clear and effective communication skills, with the ability to convey complex ideas to diverse stakeholders
    • Experience operating in high-throughput, high-availability environments and handling production challenges with composure
    • Commitment to continuous learning and staying current with evolving technologies and industry trends

    Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

    ABOUT US

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

    As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

    ABOUT THE TEAM

    We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

    • Competitive base salaries
    • Bonus incentives
    • 6% Company Match on retirement savings plan
    • Free financial coaching and financial well-being support
    • Comprehensive medical, dental, vision, life insurance, and disability benefits
    • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
    • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
    • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
    • Free and confidential counseling support through our Healthy Minds program
    • Career development and training opportunities

    For a full list of Team Amex benefits, visit out Colleague Benefits Site .

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

    The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

  • Industry
    Financial Services