SVB Startup Banking is focused on building deep and authentic relationships with early-stage startup founders, investors, and ecosystem partners to improve their probability of success.

We have built a team of collaborative individuals who are diverse in professional and personal backgrounds. Our team includes former founders and operators at early and growth stage startups, VCs, accelerator partners and everywhere in between. We are passionate about the Greater Atlanta innovation ecosystem and our focus is on creating founder success.

The Portfolio Management Associate role is responsible for increasing founder success of the Atlanta startup portfolio in collaboration with VPs, Directors, and Managing Directors.

• Facilitate new founder onboarding journey though client outreach, client onboarding, portfolio management, credit/regulatory tracking and identifying cross-sell opportunities.
• Educate prospective startup clients around SVB platform and own the startup client experience.
• Collaborate with internal teams (SVB Capital, SVB Private Bank, SVB Venture Capital Relationship Team, etc.) to leverage SVB’s products and resources in support of our founders.
• Support Atlanta founder portfolio as a franchise by tracking and analyzing key metrics for stage and industry trends.
• Monitor and track portfolio health related to compliance and credit risk and take ownership over increasing founder success (NPS).
• Collaborate with VPs on new business development opportunities, startup programming, community events, and strategic initiatives. A successful candidate will engage in staying up to date on technology and startup trends, having familiarity with platforms like Pitchbook, Crunchbase and other resources.
• Build and develop strong relationships within the early-stage startup ecosystem, including founders, accelerators, incubators, universities, tech labs and industry groups, along with seed and early-stage VC investors.
• Analyze and manage internal and external data sources to identify top clients and prospects in the technology community of greater Atlanta region, determine potential cross-sell opportunities, predict fundraising needs, and extract industry trends.
• Develop thought leadership as a trusted source for topics related to early-stage startups and the Atlanta Technology ecosystem (participate in panels, startup community engagement etc.).
• While working with the top startups in Atlanta region, you will gain a deep understanding of SVB’s platform, products & services, while also developing your own personal thesis on the ecosystem and unique ways to support growing founders in an entrepreneurial environment.

• Deep interest in the innovation / startup tech community and desire to understand market dynamics, trends and investor relationships.
• Strong relationship management skills and founder empathy; ability to understand the various challenges that come with entrepreneurship.
• Ability to prioritize tasks with effective time management in a fast-paced environment.
• Analytical and comfortable making data-informed decisions.
• Desire to gain knowledge and develop new skills (between regulatory changes and innovation trends, the ability to adapt and stay informed is essential).
• Strong written and communication skills (this includes working in fully virtual, hybrid, and in-office scenarios. Asynchronous collaboration is key).
• Community-building experience.
• A great attitude, and a willingness to embrace (and drive) change as we continually improve processes and products.
• ·1+ years of related experience (innovation/startup tech or banking experience a bonus).
• Bachelor’s degree or equivalent related experience preferred.

Together, First Citizens and Silicon Valley Bank offer you the strength and stability of a diversified financial institution with over 125 years of service and the personalized approach of a nimble financial partner. First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts.