Job Description
The Operations Manager provides strong leadership of the operational functions ensuring that the Service Center has the capacity, efficiency, and cost-to-serve characteristics necessary to meet Summit’s business objectives and the demands of Summit’s customers. Doing so supports Summit’s business imperative of pursuing profitable growth in every market we serve. This role will give direction to branch operational functions including Customer Service Representatives (inside sales), Counter Sales Associates, and Administrative Associates. A key responsibility for the Operations Manager is to support the sales team by aligning resources to support sales growth and key initiatives. Authority is given to use good judgment in order to “make it right” with specific customer orders, to ensure extraordinary customer service is delivered, and to maintain Summit service standards.
Principal Accountabilities: (essential job functions)
COORDINATION AND SUPERVISION
FINANCIAL
BEST PRACTICES
HUMAN RESOURCES
SALES, MARKETING, AND CUSTOMER SERVICE
STRATEGIC INPUT
Qualifications
BENEFICIAL SKILLS AND EXPERIENCE
Additional Information
Not sure yet if this is the right position for you? Contact a recruiter for more information about the position and how you can jump start your career in a dynamic, growing industry today!
BE A PART OF THE SUMMIT ELECTRIC FAMILY WITH ROOM TO GROW AND EXCEL!
As an equal opportunity employer, Summit is dedicated to serving our customers, associates, suppliers, and local communities through inclusion, mutual respect, and merit. We do not base any hiring or employment decisions on sex, race, color, religion, national origin, pregnancy, disability, genetic information, veteran status, or age.
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