Job Description

We now seek action-oriented, problem-solving and self-motivated individuals to join us and showcase their customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and/or provider credentialing and, depending upon program and position, will support customers by phone, email and chat.

We offer:

• Salary of $13.50/hour + monthly incentives up to $1500/month
• Monthly rewards & recognition programs
• Medical, dental and vision benefits
• Paid training & PTO
• Cross program and advancement opportunities – 80% of our frontline leaders have been promoted from within
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications

• Claims and/or credentialing experience
• Knowledge of medical terminology
• Some experience in a medical office
• Accurate typing of 30 WPM

We will provide equipment, however to work from home, you must have:

• Excellent Internet connectivity:
  • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
  • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
• A quiet and distraction-free, secure place to work.

** _ IMPORTANT NOTE **__ _: This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.

Additional Information

** About us:**

As a digital transformation company and just re-certified as a Great Place to Work, Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.

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