Job Description

We now seek action-oriented, problem-solving and self-motivated individuals to join us and showcase their customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and, depending upon program and position, will support customers by phone, email and chat.

We offer:

• Salary of $13.50/hour + monthly incentives up to $1500/month
• Monthly rewards & recognition programs
• Medical, dental and vision benefits
• Paid training & PTO
• Cross program and advancement opportunities – 80% of our frontline leaders have been promoted from within
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications

• Health or health insurance claims experience
• Knowledge of medical terminology
• Some experience in a medical office
• Accurate typing of 40 WPM

We will provide equipment, however to work from home, you must have:

• Excellent Internet connectivity:
  • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
  • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
• A quiet and distraction-free, secure place to work.

** _ IMPORTANT NOTE_** : This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.

Additional Information

_As a digital transformation company and certified as a Great Place to Work, Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. _

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
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