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Unclaimed Property Administrator

TCF Financial Corporation

Unclaimed Property Administrator

Minneapolis, MN
Full Time
Paid
  • Responsibilities

    Unclaimed Property Administrator Perform state reporting of unclaimed property for all of TCF Bank and subsidiaries. Coordinate due diligence efforts for recovery. Is the business line liaison with Information Technology to facilitate transfer of information between multiple TCF software systems. Responsible for compliance with state reporting requirements and keeping informed of the business impacts on unclaimed property. Responsibilities: * Responsible for monitoring and maintaining accurate escheatment records for all of TCF Bank and subsidiaries using Stone Rivers Tracker software. Produce production and management reports per specifications. * Work with multiple TCF business groups to obtain and translate required data for timely and accurate processing of unclaimed properties. Facilitate with IT the monthly transfer of information from various TCF systems to be imported into the Tracker software. Research and resolve all exceptions and invalid data imported during the monthly file transfer process. Balance all production reports and associated GLs. * Ensure state reporting is completed correctly and meets deadlines. Responsible for keeping abreast of all state reporting requirements and how bank practices and bank business will impact unclaimed property reporting. Participate in internal and external audits. * Responsible for testing and documentation of updates to the Tracker software system due to legislation changes, new TCF products, etc. Take the lead on projects involving new requirements. * Coordinate due diligence and recovery efforts for unclaimed property. Facilitate bi-annual mailings to locate customers. Process all transactions relating to customer contact, such as updating account information, initiating stop pays, reinstates, and reactivations. * Work with states to resolve customer claims on escheated property. * Oversee the functionality of the Tracker database and keep documentation current for all system and compliance procedures. Suggest proactive steps for efficiency or compliance purposes. * Provide training on the product and functional features of the Tracker system. Cross train other Exception Administration employees on the escheatment processes. Qualifications: * Associate degree in Computer Science, Business, Accounting or related field or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions. * Bachelor degree in Computer Science, Business, Finance, Accounting preferred * 2 or more years financial operations and/or business analyst or comparable experience in combination with 2 years customer service experience. * Project management experience. * Advanced knowledge of MS Word, Excel, Access. * Analytical skills; ability to define problems, collect data, establish facts and draw valid conclusions. * Professional communication skills. * Escheatment/Unclaimed Property experience preferred. **Primary Location: **USA-Minnesota-Plymouth-Us-Mn-Plymouth- 1405 Xenium Lane N **Work Locations: ** **Organization: **TCF Financial Corporation

  • Industry
    Financial Services