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Technology Infrastructure Summer Analyst (Summer 2018)

Citi

Citi

Technology Infrastructure Summer Analyst (Summer 2018)

Dallas, TX
Internship
Paid
  • Responsibilities

    You're the brains behind our work.

    You’re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when.

    Operations and Technology plays a central role in driving value for Citi and its clients. With over 110,000 employees in 96 countries, Citi’s O&T is one of the largest single organizations in the world. Citi Technology Infrastructure is responsible for providing the products and services that enable our Citi workforce, along with the majority of the financial solutions that our Citi customers rely on. We provide a critical technical foundation for the firm's operations through the infrastructure that runs business and general user computing services. During their 10-week internship Summer Analysts will get hands-on experience in CTI services, including End User, Application Hosting, Cloud, Client Infrastructure, and Enterprise Collaboration services.

    We provide you with the knowledge and skills you need to succeed.

    During the 10-week CTI Summer Analyst Program, you will be placed in an organization within CTI and will be responsible for working to ensure that processes are implemented and utilized within Citi to facilitate peak operational functionality. While your responsibilities may range tremendously, the summer experience will include working on a key Citi project, outside the scope of your daily role, in a ‘Team Challenge’ with other summer analyst peers. You will have the opportunity to collaborate with team members, other groups within technology, as well external contacts. You will get hands-on experience while participating in the speaker series lectures, projects, training, networking, mentoring and community service events.

    Your time here will look something like this...

    Depending on your placement, you will gain experience in one of the following divisional areas with ongoing opportunities for exposure to all of the business areas:

    Product Management

    • Partners with Citi Architecture and Technology Engineering colleagues to define and continually optimize infrastructure products and services
    • Ensures products are designed with the right technology and delivered at the right service standard and price for clients
    • Employee Development and Software Asset Management are also within the Product Management organizational oversight
    • Core Infrastructure Services
    • Responsible for solutioning, deployment, and operating all core infrastructure platform
    • Operates as an integrated utility focused on standardization, automation, and lean method
    • Responsible for End User Experience traditional and virtual desktops, email, instant messaging, voice, audio, video and web conferencing and collaboration services.
    • Citi Cloud is responsible for ensuring the organization achieves optimal operational performance dimensions that include client quality, control and cost) of our cloud solutions
    • Infrastructure Service Delivery
    • Responsible for aligning CTI products and services with business needs; strategic planning and operation of spend; solutioning and deployment; and operational management and performance

    Product Operations

    • Responsible for continual monitoring of infrastructure and application services
    • Leads major incident response and the execution of operational tasks, such as daily batch and service health checks, with discipline and efficiency; and resolution of lower level problems
    • Manages strategy and planning to ensure large scale projects are managed seamlessly across regions.

    Business Operations

    • Leads CTI’s global lean management initiative to maximize efficiencies across the business
    • Business Management Operations builds and manages critical shared services and is the custodian of CTI strategy and governor of performance

    Security Operations

    • Responsible for the management of Critical Security Infrastructure
    • Security Services and Monitoring on a Global level; including ethical hacking of our applications and infrastructure assets
    • Information Security Incident Detection and Response and management of the perimeter security defenses
  • Related Article
  • Qualifications

    We want to hear from you if...

    • You are pursuing a Bachelor’s degree in any discipline
    • Preferred disciplines include: Management Information Systems, Computer Science, Engineering, Information Security, Information Technology, or another analytical or technical-related program
    • Preferred GPA of 3.0 or above
    • You have an interest working in a high tech global technology environment and have a fundamental understanding of technologies.
    • You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

    Who we think will be a great fit...

    Extensive work experience is not a requirement, but dedication to learning and a true passion for the business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking, and want to make an impact on the corporate level. We value diversity and so do you. We’ll also be looking for the following:

    • Commitment to personal growth and career development, a strong desire to learn, and success in team environments
    • Knowledge of the global or domestic business landscape (a plus but not required)
    • Strong communication, planning, and organizational skills
    • Analytical and quantitative skills
    • Unquestioned commitment to integrity and ethical decision-making
    • Collaborators who are quick to seek the help of colleagues and recognize the value of teamwork, support, and mutual assistance
    • Enthusiastic leaders
    • Innovators who can think creatively and beyond the limits of a position or process
    • A client focused mindset with a goal of providing continuous improvement
  • Industry
    Financial Services
  • About Us

    Citi enables growth and progress for individuals, communities, institutions and governments around the world and has been doing so for more than 200 years. They recognize that their ability to best serve their clients and customers comes from the diverse and engaged employee base and they work tirelessly to deliver opportunities for growth and development to the most talented people. This is a place where the best come to get better.