Job Description

1. IT industry experience: Experience drafting IT Technical Documents (Minimum of at least 3 years)
2. Process Development/Improvement
3. IT Project Team Experience Bonus - Human Factor Training Minimum Qualifications:

• Bachelor's degree in Business, Engineering, Information and Computer Science, Communications, Journalism, English, Liberal Arts, or Technical Writing; or an equivalent combination of education, training, or experience in a related field

• A minimum of regulatory technical writing in an engineering, technology or scientific field

• Physical or technology security and/or network background that is critical to procedure-focused technical writing

• Effective data gathering skills with an ability to source content from multiple subject matter experts

• Experience developing technical guidance documents

• Strong communication and facilitation skills

• Strong technical writing and editing skills

• Strong analytical and problem solving skills to decompose and distill relevant information

• Experience functioning at a high level in a fast-paced work environment

• Effective organization, prioritization and communication skills

• Demonstrated ability to manage workload and time effectively

• Strong customer focus, commitment to excellence, results orientation, and attention to detail

• Demonstrated ability to work effectively in a team

• Ability to multi-task and support multiple procedure assignments

Desired:

• Solid understanding of utilities and/or standards and procedure development

• Research skills and the ability to read, understand, and extract information from process flow diagrams and technical literature

• Experience analyzing, translating and redesigning technical documentation at a level suitable for the intended audience

• General knowledge of applicable industry regulations, practices, codes, standards, and requirements, and the ability to become thoroughly familiar with this material within a reasonable period of time

• Proficiency in Microsoft Word, Excel, Access, PowerPoint, Project, and Visio Responsibilities: Technical Writing: Develop, write, review, revise, and maintain security program standards and procedures for NERC CIP compliance. Conduct research and work in collaboration with SMEs to validate company’s policies, standards, plans, processes, and procedures to ensure compliance with regulatory requirements. Thoroughly capture basis and background information in supporting documentation for the transition to NERC CIP v5. - Reviews: Perform independent Technical Reviews and/or cross-discipline Reviews of guidance documents drafted by others. review temporary procedure changes prior to permanent incorporation. Screen procedure change requests for suitability and clarity, and provide feedback when needed. review proposed design changes for potential procedure impact. Participate in project and/or schedule development to coordinate and integrate procedure support with the activities of other site organizations. Collaborate with Legal Department to finalize compliance documents. Prepare executive materials to achieve compliance documentation approvals. Complete company compliance publication process for approved documentation. - process Improvement: provide general guidance and Technical assistance to other team members in areas of expertise. Assist line organizations with general procedure issues. Participate in event investigations, process Improvement teams, benchmarking, and industry working groups. Participate in development and maintenance of security program policies, standards, and procedures.Requisition Number of Positions1SAP Organization UnitTO-CIP Program Evidence & ImprovementSiteGeneral Office ComplexRequisition Service TypeTempSegmented Object DetailContractor Work : N/A

Company Description

About us: The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services. Our Mission Statement Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.