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Professional Services Architect

Tradeshift

Professional Services Architect

Atlanta, GA
Full Time
Paid
  • Responsibilities

    Job Description

    • Deliver technical demos and training for internal/external use.

    • Interface with customer team members in Procurement, Finance, IT, and Shared Services

    • Team with Product, Customer Service Engineering, and provide support to identify and resolve blockers. 

    • You're a key contributor to the development of Delivery Team's methodology, knowledge base, and tools.

    • Work in a highly cross-functional team environment

    • Own the setup, configuration, integration (interface mapping, connectivity and connectors),

    • Own testing (i.e., SIT and UAT support), migration and troubleshooting customer solutions

    • Consult with customers’ IT resources on how to best integrate their ERP with Tradeshift

    • Own and participate in customer facing meetings

  • Qualifications

    Qualifications

    You're a technical minded individual who is excited to influence the future enhancements of the Product. You provide confidence to clients by articulating the solution and how it would be implemented. You're skilled, efficient, resourceful and a tenacious problem solver of technical issues. 

    • Have 2- 5 years experience managing software implementations for external customers as part of a consulting or software company

    • Communicate technical topics with both technical and non-technical people

    • A master's degree in Business or Computer Science is preferred

    • Have high energy and thrive in complex, challenging and sometimes stressful situations.

    • EERP integration or implementation, ETL/interface mapping, SQL, ANSI    X12, and/or EDIFACT experience and/or EDI knowledge, skills in json/JavaScript, XML and File Transfer ProtocolsTransfer Protocols

    • Ability to travel 2-3 days per month

    Additional Information

    We value diversity at our company. Tradeshift prohibits unlawful discrimination based on race, color, religious or religious creed, sex, sexual orientation, gender, age, marital status, veteran status, disability status or any other consideration made unlawful by applicable federal, state, or local laws. All your information will be kept confidential according to EEO guidelines. 

  • Industry
    Financial Services