Job Description
Deliver technical demos and training for internal/external use.
Interface with customer team members in Procurement, Finance, IT, and Shared Services
Team with Product, Customer Service Engineering, and provide support to identify and resolve blockers.
You're a key contributor to the development of Delivery Team's methodology, knowledge base, and tools.
Work in a highly cross-functional team environment
Own the setup, configuration, integration (interface mapping, connectivity and connectors),
Own testing (i.e., SIT and UAT support), migration and troubleshooting customer solutions
Consult with customers’ IT resources on how to best integrate their ERP with Tradeshift
Own and participate in customer facing meetings
Qualifications
You're a technical minded individual who is excited to influence the future enhancements of the Product. You provide confidence to clients by articulating the solution and how it would be implemented. You're skilled, efficient, resourceful and a tenacious problem solver of technical issues.
Have 2- 5 years experience managing software implementations for external customers as part of a consulting or software company
Communicate technical topics with both technical and non-technical people
A master's degree in Business or Computer Science is preferred
Have high energy and thrive in complex, challenging and sometimes stressful situations.
EERP integration or implementation, ETL/interface mapping, SQL, ANSI X12, and/or EDIFACT experience and/or EDI knowledge, skills in json/JavaScript, XML and File Transfer ProtocolsTransfer Protocols
Ability to travel 2-3 days per month
Additional Information
We value diversity at our company. Tradeshift prohibits unlawful discrimination based on race, color, religious or religious creed, sex, sexual orientation, gender, age, marital status, veteran status, disability status or any other consideration made unlawful by applicable federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.