Job Description
Do you want to be a part of a high-growth global startup selling products spanning 190 countries? Tradeshift is disrupting a stale e-invoicing, procure to pay and financial solutions market. By connecting companies of all sizes and providing them with the platform, network and tools needed to develop apps, communicate in real-time and create value from old processes like invoicing, payments and workflow, Tradeshift is redefining an enterprise space that has seen little change in many years. We recognize that business is messy and business is social. Understanding these two facts drives the development of Tradeshift - a platform for all your business interactions.
OUR OFFICE OPERATIONS TEAM
The members of this team come from various backgrounds and geographies and we all thrive off challenging the status quo and providing top-notch service. We are the team that operates Tradeshift’s virtual and physical work environments. We prioritize what Tradeshifters are surrounded by and experience every day, while considering local culture, needs, brand and business requirements. We strive to hire the best and brightest people, who excel in a cutting edge, collaborative, fast paced and always evolving environment. We seek enthusiastic, friendly individuals to join our team and help us solve real-world problems while having fun along the way.
WHAT YOU WILL BE DOING:
Manage our Headquarter office facility in San Francisco
Support all office & remote employees in AMER
Provide global office & travel support as a member of the global Office Team
Manage the Envoy registration platform for employees and visitors
Manage relationships and negotiations with office vendors and suppliers
Be the face of the office and bring energy, excitement and initiative to the team.
Provide exemplary customer service to guests, visitors and employees, and handle coordination of access and security codes accordingly.
Be present and greet employees and visitors at the office
Support business events hosted by Tradeshift at the office
Ensure that calls, voicemails, emails, mail and deliveries are handled promptly and professionally.
Set the standard high in ensuring that all areas are clean, sanitized, tidy and stocked at all times; making sure the office is presentable, functioning and well maintained.
Manage all food and beverage services at the office, including vendor assessment and negotiations
Coordinate office events and activities to support our culture and values
Handle logistics and requests for meeting rooms, work desks, food and beverages, etc. promptly.
Coordinate office space capacity and facility projects
Take the lead on social Tradeshift events and activities
Drive projects relating to increasing office operations efficiency, making office improvements and saving costs.
Manage various administrative tasks, including the office budget and liaise with Finance in processing payments
Oversee office related employee onboarding and offboarding for AMER
Supervise contractors
Assist with EA support upon request
Assist with travel needs as requested by manager
Manage special projects and requests as assigned by manager
Qualifications
ABOUT YOU:
You have a minimum of 7 years of customer service experience
You have been an Office Manager at a rapidly growing startup or a Supervisor or Manager in the hospitality industry
You are an organized, detail-oriented, confident, self-aware, self-starter
You have strong communication & interpersonal skills and love interacting with people
You are able to work independently and self-manage your workload
You are a team player, adaptable individual
You are flexible and welcome challenges and change
You are loyal and can maintain a high level of confidentiality
Your schedule is flexible to take calls with our international team on nights/weekends/unexpected hours when necessary
You have experience working with Google Suite
You are even tempered and know how to say no cordially
Additional Information
LOCATION Our office in Copenhagen has a palpable excitement that stems from the constant change that keeps everyone on their toes. Each employee has a voice, and their hard work pays off. No good work goes unnoticed. CULTURE Our culture began day one when three Danes poured their brains, heart, and guts into creating a platform that could connect every business in the world. We expect each employee to approach their work with the same amount of pride and passion. One day you might find us having a ping pong match in the middle of the work day, and then you’ll find us handing off projects to colleagues in different time zones so we can continue progress around the clock.
TradeShifters come from various backgrounds and nations, and we all thrive off challenging the status quo. We take pride in nurturing employee happiness, encouraging personal development, and welcoming teammates from all walks of life.
We value diversity and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
WHY YOU MIGHT LIKE WORKING HERE: