Job Description

ABOUT THE ROLE As a Senior Manager of Network Sales Operations, you will be responsible for the development and ongoing oversight of sales processes, tools and resources to drive efficiency and productivity across our sales organization, and you will partner closely with sales leadership and key stakeholders across the Go-to-Market organization, in Finance and in IT. You will also be called on to assess and enhance our KPI and metrics framework and reporting to track progress and achievement of our goals, and to work with our sales compensation team on our compensation programs. This role is a hybrid of sales operations, sales planning and analytics and combines strategic thinking with being comfortable with hands-on work on project deliverables and data analysis, and it requires a depth of experience in high growth SaaS markets. In short, we are looking for a highly experienced candidate that can cover the breadth of sales operations and strategy at a high-growth SaaS company.

WHAT YOU’LL BE DOING

• Direct the development and continuous improvement of core sales processes, operational policies and procedures to ensure operational efficiency and boost sales productivity, in collaboration with key stakeholders (including sales, marketing, customer success, finance, IT).
• Proactively identify bottlenecks in core sales processes and execute business process improvement initiatives to make the sales machine run faster and more smoothly.
• Play a key role in the annual sales planning process, including but not limited to budget and headcount setting and allocation, account and territory planning, role definitions, bookings targets, capacity analysis, quota setting and deployment.
• Develop, manage and improve key metrics and performance reporting (including the sales forecast) across sales and the wider go-to-market organization to measure sales and business performance and develop actionable insights to improve performance. 
• Work with marketing on development, management and measurement of shared sales and marketing processes, including lead management.
• Liaise with the IT team on technology requirements for go-to-market organization and on procurement, implementation, roll-out and rationalization of systems and tools.
• Work with the compensation team, finance and human resources to develop, manage and improve the sales compensation program across a variety of roles and to assess the success of the deployed incentives.
• Partner with sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount, and various other required fields.
• Provide proactive support and guidance to the sales team in order to help drive new deals as well as up-sell opportunities.
• Establish strong relationships with the sales organization to understand their needs and perspective and serve as their trusted advisor and operations leader

Qualifications

LET’S CONNECT IF YOU…

• Have 7+ years of experience in sales operations, planning and strategy at a high-growth SaaS company; previous sales or sales management experience a plus.
• Are structured, analytical thinker with the ability to translate business priorities and needs into plans, tactics and deliverables that can be implemented.
• Are comfortable with data, including modeling and analysis (Excel, Google Sheets) and reporting of results (charts, slides, reports and dashboards).
• Possess strong project management skills.
• Are proficient in SFDC, BI/analytics tools (such as DOMO); foundational Marketo knowledge a plus.

Additional Information

We value diversity at our company. Tradeshift prohibits unlawful discrimination based on race, color, religious or religious creed, sex, sexual orientation, gender, age, marital status, veteran status, disability status or any other consideration made unlawful by applicable federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.