Job Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Position Summary

Do you love pets? Are you looking for a career in a fast-growing industry that helps pets? Want to be part of something big? Trupanion is looking for a motivated Sales professional to join their dedicated, passionate, and fun Sales team. We are looking for innovation, enthusiasm, and a whole lot of drive. If you want to make a difference in the lives of pets and their owners, we want to talk to you!

Key Responsibilities Include:

This person will be on the front lines answering inbound warm leads, educating potential members, and enrolling their pets in a policy. The role also includes taking inbound calls from members requesting to cancel their policy and attempting to retain them as members. Success in this role is based on your individual performance, and monthly bonuses are eagerly awarded when sales goals are met and exceeded – all while you help cats and dogs live longer healthier lives.

Experience:

• Minimum 2 years of successful sales in a high-volume business-to-customer sales environment

Skills, Knowledge & Abilities:

• Strong verbal and written communication and listening skills
• Proficient with Microsoft Office applications such as Outlook, SharePoint, and Dynamics CRM
• Fluency in Spanish or Quebec French is a plus!
• Ability to multitask
• Ability to learn quickly in an ever-changing, fast-paced environment
• Highly organized and driven by results
• Quick learner
• Adaptable to rapid growth and change
• Property and Casualty licensing: Trupanion provides coursework and paid study time during the first three weeks of P&C training for specific states in the US. There are two attempts to pass the test. There is a $1500 sign-on bonus for currently licensed candidates

Flexible Work Locations:

At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This position allows you to be fully remote and we can hire in all states except Georgia unless you already hold an active Property & Casualty license in that state. You must be able to have a reliable/stable connection to the internet through hard-wire Ethernet.

Schedule:

• This is a full-time position with 8-hour shifts, 5 days a week. While schedules are set without rotation, this position requires availability on both weekend days. Shifts range between the hours of 11:00 AM PST to 10:00 PM PST.
• During the first seven weeks of training, employees work Monday - Friday between 8:00 AM - 5:00 PM PST.

Compensation:

• The base pay for this position is $18.69 an hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance.
• We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

Benefits and Perks:

• Full medical, dental, and vision benefits at no cost to the employee
• Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Open, casual, pet-friendly, and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

For more information about Trupanion, visit https://trupanion.com/about

Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ

Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

Additional Information

All your information will be kept confidential according to EEO guidelines.