Job description

Global Cybersecurity Operations (GCO) provides a coordinated suite of “Information & Network Defense” services responsible for detecting and responding to information and cybersecurity threats to HSBC assets across the globe and is under the management of the Head of Global Cybersecurity Operations. This includes dedicated functions for the Monitoring and Detection of threats within the global estate as well as Cybersecurity Incident Management and Response activities. These two principal functions are supported by additional internal GCO capabilities in; Cyber Intelligence and Threat Analysis, Security Sciences and Client Engagement and Support Services. Critical to the success of GCO is it close partnership with sister Cybersecurity teams, IT Infrastructure Delivery, and Global Business and Function clients. The overall GCO mission is placed under the purview of the Group Chief Information Security Officer (CISO).

The Information Protection Team (IPT) will act as a strategic response function across the Group on a 24x7x365 basis where existing Information Security controls fail. This function is charged with efficiently and effectively handling Data related incidents resulting from high severity events and confirmed incidents. The objective is to ensure containment of the issue whilst maintaining close liaison with relevant internal and external parties ensuring an effective risk treatment plan is in place. This mission is critical to the protection of HSBC customers, the HSBC brand, shareholder value as well as HSBC information and financial assets.

The US Information Protection Incident Manager is accountable for:

• Managing the response to Data Breach events and incidents across the globe, taking responsibility for the timely mitigation of data related risks and cyber-threats.
• Coordinating the actions of multiple business units during the response to Data Breach events and incidents. Providing timely and relevant updates to appropriate stakeholders and decision makers during data loss incidents.
• Cultivating close working relationships with regional Data Protection Officers, Cybersecurity leads, Business Information Risk Officers (BIROs) and Risk Managers whose support and knowledge are vital in delivering the remediation of security data incidents.
• Maintaining a strong awareness of regulatory trends, legislation and industry best practice. • Triaging potential Data Breach events
• Adhering to any defined SLA’s. Following detailed processes and procedures to analyze, respond to and/or escalate Data Breaches.
• Supporting information security incidents through to eradication and feedback lessons learned, in to improved cyber resilience.
• Identifying and developing new ideas to enhance our detection capability (Use cases) and mitigations (Playbooks)
• Reviewing and validating new Use Cases and Playbooks
• Supporting handovers to other teams and countries at the start and end of the working shift.
• Collaborating with the wider Cybersecurity (and IT) teams
• Identifying processes that can be automated and orchestrated to ensure maximum efficiency
• Supporting engagement in support of HSBC Global Businesses and Functions to drive a global up-lift in cyber-security and information protection awareness

For this role, HSBC targets a fixed pay range between $62,500.00 and $93,000.00.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

• 3+ years of experience in similar cyber security analyst role
• Experience within an enterprise scale organization; including hands-on experience of complex data center environments, preferably in the finance or similarly regulated sector Industry recognized cyber security related certifications including; CEH, EnCE, SANS GLEG, GSEC, GCIH, GCIA and/or CISSP
• Formal education and advanced degree in Information Security, Cyber-security, Computer Science or similar and/or commensurate demonstrated work experience in the same
• Good investigative skills and insatiable curiosity. Instinctive and creative, with an ability to think like the enemy.
• Strong problem-solving and trouble-shooting skills. Ability to learn quickly through hands on experience.
• Experience defining and refining operational procedures, workflows and processes to support the team. An understanding of business needs and commitment to delivering high-quality, prompt and efficient service to the business.
• Knowledge of cyber security principles, global financial services business models, regional compliance regulations and laws. Good understanding and knowledge of common industry cyber security frameworks, standards and methodologies, including; ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines, CIS and NIST standards

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.