Job Description

Summary

As an Internal Area Manager you will be responsible for building relationships with dealerships, acting as the first line of contact for your dealerships regarding any questions/concerns that may arise in the loan process and keeping a positive company image at all times.

Essential Duties and Responsibilities

Primary responsibilities include, but are not limited to the following:

• Consultant/partner to F&I Managers in the sale of products to ensure maximum profitability for dealership through the utilization of UAC products.
• Produce Daily Activity Reports for management.
• Prepare and close UAC Dealer Agreements for all new dealers.
• Dealer Relations and follow up on applications and deals submitted.
• Work closely with the Funding and Credit teams throughout the loan process.
• Perform other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
• Customer Service: Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
• Dependability: Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines.
• Interpersonal: Focuses on solving problems, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others’ ideas and tries new things.
• Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
• Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Persuasiveness: Presenting an idea or plan in a way that persuades others to adopt a certain stand.
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Job Type: Full-time

Company Description

Who are we? Well, we’re kind of a big deal, just ask us we’ll tell you. We are an organization that loves to have Fun (it’s actually one of our 5 core values), we are super passionate about employee wellness (but we still love our pizza and wings), we believe that teamwork makes the dream work, and most importantly we believe that every person that works here has the power to make a difference and should. We exist to make a difference for our dealers and to make a difference for our customers. We can only accomplish this is through the hard work, innovation, and service excellence that our team members provide. #ourpeoplearethedifference We know that our people are the difference and we are always striving to be the company of choice for our difference makers. Employee surveys, company picnics, national sales meetings, online learning tools, March Madness tournaments, company swag, and UACCares are all just a drop in the bucket of our awesomeness! We believe in giving back to our community because it’s the right thing to do and another way we have the power to make a difference. Our UACCares organization brings our teammates together to volunteer and donate to causes we’re most passionate about so we can make a difference in our communities and in our world. We believe in One Team One Vision. We are United Auto Credit and We are driven to make a difference.