UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The Sr Capability Analyst will conduct and manage the outcome of various studies and projects, either managing projects or guiding solutions though analysis of issues, data or process.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

• They will develop and implement effective/strategic business solutions through research and analysis and documentation of data and business processes. This will specifically include detailed documentation of current business rules and processes, and the identification of process and improvement opportunities to drive more usability and/or cost effective implementation approaches.
• They will provide analysis, assessment, and tracking of systems or business requirements for assigned business units focusing on business goals. Activities will include screen design, user story development, and use case development.
• They will execute the investigation, planning, communication and implementation of solutions for complex business problems primarily through the application of technology and/or project management methodologies. 
• They will ensure a disciplined approach and methodology are applied to optimize cost, schedule, service and quality.

Key responsibilities can be grouped into three categories – project management, business analysis and leadership.

• Familiarity with the business values driving a proposed project including health care costs, product portfolio enhancements, regulatory compliance and/or simplification of operations. Familiarity with these goals will drive an end-to-end perspective and understanding of projects.
• Ability to identify and turn ambiguity in current processes, into tactical and definable solutions
• Ability to review existing reports, metrics and data and make recommendations for changes to improve quality of effectiveness and efficiency; including the ability to challenge existing thoughts in a positive and assertive manner.
• Demonstrates an understanding of the flow of data and information through multiple business areas; includes development of a technical and business knowledge of functional areas
• Oversees the entire project life cycle and ensures the design of the system & process meet the needs of the business as defined in the requirements including documenting the process, assessing and managing risk, forecasting and managing resource needs, developing metrics, clarifying roles, managing the release/rollout of the process to ensure issues and problems are addressed and if applicable ensuring legal, compliance and HIPAA standards.
• Ability to manage the scope and phasing of projects in an agile environment; forecasting and estimating of effort to ensure that customer expectations on delivery timeframes are effectively balanced.
• Collaborates with business partners to collect business requirements / reports between areas assigned business unit. Focuses on coordination of participants, review of feasibility, performance needs, and thoroughness of documentation.
• Expert level ability to develop, define and document user stories and use cases; including current process flow documentation, new process design and development
• Adept at performing risk analysis, identifying risks, documenting risks and risk mitigation approaches; and recommend methods and controls, which will help mitigate the known risks, ensure that the risks are incorporated into the business requirements.
• Demonstrates knowledge of underlying data structures and data flow as it relates to business processes and data management principles.
• Demonstrates project management skills, including development of project plans, milestones and the use of the Rally (or similar agile workflow tools) for tracking projects. Creates, develops and writes meeting agendas, minutes, action-items and helps to identify critical success factors.
• Maintains effective informal and formal communications with business constituencies through proactively responding to concerns, displaying an understanding of their business and providing suggestions and solutions.
• Maintains consistent drive and focus individually and for project teams by effective use of problem solving, issue resolution and managing to milestones.
• Shares knowledge with colleagues to help maximize team performance.
• Performs constant tracking and communicates effectively throughout the project life cycle including post-implementation follow up and if applicable review with business owners and production support staff.
• Performs other duties as assigned.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

REQUIRED QUALIFICATIONS:

• High School Diploma or GED
• Bachelor’s degree or 5 years Project Management experience
• Experience with small, medium and large project activity.

PREFERRED QUALIFICATIONS:

• 4 or more years of healthcare industry experience 
• 3 or more years of project management experience 
• Knowledge of internal operations 
• Knowledge of small group sales process

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary,  UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: UnitedHealthcare, remote, telecommute, work from home, work at home, WFH, WAH, #RPO

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