UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing YOUR LIFE'S BEST WORK.(SM)

UnitedHealthcare’s Quality and Value Solutions Delivery (QVSD) is an integrated team serving all UnitedHealthcare businesses, focused on delivering operational efficiencies for centralized activities.  Our Quality Reporting Operations group is vital to our success and are leaders in driving the future growth of UnitedHealth Group. Success in this role relies on many factors - your ability to deal with ambiguity, your ability to adapt and embrace change, and a long-term commitment to making health care better for everyone.   

QSD combines talented individuals from many areas of quality. Our goal is extraordinary performance that exceeds the expectations of the constituents, customers and members we serve.  As a Reporting Analyst, you will be responsible for analyzing, reviewing and reporting data related to HEDIS® measure rate reporting.  You’ll be expected to interpret and analyze large amounts of data from multiple sources and use it to tell a meaningful story. This position will conduct analysis and comparison of HEDIS® reporting data, as well as troubleshooting data anomalies sourced from multiple platforms.  This position will be expected to command an understanding of data processing software applications and warehouse storage environments.  All work supports Commercial, Medicare & Medicaid quality improvement programs.  This position reports to the Manager, QVSD Quality Reporting Operations

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.  Must be able to work during Eastern or Central time zone business hours.

PRIMARY RESPONSIBILITIES:

• QA/analysis of large data sets used for reporting and QA/analysis of subsequent deliverables
• Respond to client inquiries regarding rate results, data completeness/quality and review member/provider specific concerns. Identify and trouble-shoot anomalies in production process and subsequent deliverables
• Develop solutions and process efficiencies to improve delivery times, quality and completeness
• Gather and document requirements from the client/business while focused on process improvement, workflow, benchmarking and/or evaluation of business processes
• Communicate analysis including trends and opportunities to clients and the business in writing and verbally to solve complex business problems while negotiating multiple daily priorities 
• Work with relational databases, database structures and SLQ queries on a daily basis
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Develop & produce ad-hoc reports

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree  or equivalent experience
• 3+ years of demonstrated and recent experience reading/writing medium to complex SQL queries
• 2+ years of experience and working knowledge in healthcare data analysis related to quality reporting and metrics
• Health care industry experience with claims, member or provider data
• Experience with HEDIS® and/or Clinical Measures and related technical specifications/requirements
• Intermediate level of proficiency in MS Excel
• Excellent communication, time/project management, problem solving, organizational, and analytical skills

PREFERRED QUALIFICATIONS:

• Intermediate level of proficiency in Tableau, SQL Server Integration Services (SSIS or equivalent)
• Exposure to Big Data environments
• Advanced level of proficiency in MS Excel
• Advanced level of proficiency in Transact SQL

SOFT SKILLS:

• Solid leadership and interpersonal skills
• Ability to work without a lot of direction
• Team player
• Solid communication skills
• Organized
• Ability to manage multiple projects at a time

CAREERS WITH UNITEDHEALTHCARE. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do YOUR LIFE'S BEST WORK.(SM)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

COLORADO RESIDENTS ONLY: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     _

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.   _

Job Keywords:  Clinical Quality, HEDIS, Quality Improvement, Quality Field Operations, Telecommute, Remote, Work from Home

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