Intake Coordinator UnitedHealth Group 11,745 reviews - Centennial, CO
80122 Energize your career with one of Healthcares fastest growing
companies. You dream of a great career with a great company where you
can make an impact and help people. We dream of giving you the
opportunity to do just this. And with the incredible growth of our
business, its a dream that definitely can come true. Already one of the
worlds leading Healthcare companies, UnitedHealth Group is restlessly
pursuing new ways to operate our service centers, improve our service
levels and help people lead healthier lives. We live for the opportunity
to make a difference and right now, we are living it up. This
opportunity is with one of our most exciting business areas: Optum a
growing part of our family of companies that make UnitedHealth Group a
Fortune 6 leader. Optum helps nearly 60 million Americans live their
lives to the fullest by educating them about their symptoms, conditions
and treatments; helping them to navigate the system, finance their
healthcare needs and stay on track with their health goals. No other
business touches so many lives in such a positive way. And we do it all
with every action focused on our shared values of Integrity, Compassion,
Relationships, Innovation & Performance. Like you, UnitedHealth Group is
strong on innovation. And like you, well go the distance to deliver
high-quality care. As part of our clinical support team, you will be a
key component in customer satisfaction and have a responsibility to make
every contact informative, productive and positive for our members and
providers. Youll have the opportunity to do live outreach, educating
members about program benefits and services while also helping to manage
member cases. Bring your skills and talents to a role where youll have a
chance to make an impact. Positions in this function includes those
responsible for initial triage of members, administrative intake of
members or managing the admission / discharge information
post-notification, working with hospitals and the clinical team.
Includes managing incoming calls, managing requests for services from
providers / members, providing information on available network services
and transferring members as appropriate to clinical staff. Manages the
referrals process, processes incoming and outgoing referrals, and prior
authorizations. This function includes intake, notification and census
roles. *Employees in jobs labeled with SCA must support a government
Service Contract Act (SCA) agreement. This is high volume, customer
service environment. Youll need to be efficient, productive and thorough
dealing with our members over the phone. You also must be able to work a
flexible schedule that includes evening hours. Primary Responsibilities:
- Manage administrative intake of members * Work with hospitals,
clinics, facilities and the clinical team to manage requests for
services from members and / or providers * Process incoming and outgoing
referrals, and prior authorizations, including intake, notification and
census roles * Assist the clinical staff with setting up documents /
triage cases for Clinical Coverage Review * Handle resolution /
inquiries from members and / or providers Required Qualification: * High
School Diploma / GED (or higher) * 2+ years of customer service
experience * Healthcare Insurance experience * Experience with Microsoft
Word (ability to create and edit documents), Microsoft Excel (ability to
create, edit and perform basic formulas), and Microsoft Outlook (ability
to send, receive and reply to emails) * Ability to work a Sunday -
Thursday 9:30 am - 6:00 pm with a rotating Saturday 4 hour shift
Preferred Qualifications: * Experience working within the health care
Industry and with health care insurance * Customer service background *
Medical insurance experience OptumRx is an empowering place for people
with the flexibility to help create change. Innovation is part of the
job description. And passion for improving the lives of our customers is
a motivating factor in everything we do. If you're ready to talk about
groundbreaking interactions, let's talk about what happens when a firm
that touches millions of lives decides to gather results from millions
of prescriptions every month and analyze their impact. Let's talk about
smart, motivated teams. Let's talk about more effective and affordable
healthcare solutions. This is caring. This is great chemistry. This is
the way to make a difference. We're doing all this, and more, through a
greater dedication to our shared values of integrity, compassion,
relationships, innovation and performance. Join us and start doing your
lifes best work.SM Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative
Action employer and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status, sexual
orientation, gender identity or expression, marital status, genetic
information, or any other characteristic protected by law. UnitedHealth
Group is a drug-free workplace. Candidates are required to pass a drug
test before beginning employment. 9 hours ago - save job - original job
Apply On Company Site Other jobs you may like Case Manager PRN Sky Ridge
Medical Center - Lone Tree, CO HCA Inc - 2 days ago KEEP Case Manager &
Visitation Facilitator Pathways by Molina - Greeley, CO Pathways By
Molina - 1 day ago Easily apply Triage Case Manager AURORA MENTAL HEALTH
- Aurora, CO 1 day ago Easily apply KEEP Teen Case Manager Pathways by
Molina - Denver, CO Pathways By Molina - 1 day ago Easily apply
Bilingual Early Intervention Intake Coordinat... Developmental Pathways
- Englewood, CO 2 days ago * Intake Coordinator jobs in Centennial, CO *
Jobs at UnitedHealth Group in Centennial, CO * Intake Coordinator
salaries in Centennial, CO UnitedHealth Group UnitedHealth Group 11,745
reviews UnitedHealth Group is the most diversified health care company
in the United States and a leader worldwide in helping people live
healthier... Let employers find you Thousands of employers search for
candidates on Indeed Upload Your Resume