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Metrics & Reporting Analyst II

Unum Group

Metrics & Reporting Analyst II
Chattanooga, TN Entry-Level Paid


Metrics & Reporting Analyst II Job Posting End Date: 02/01 Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 33 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses Unum US, Colonial Life, and Starmount Life are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace. Headquartered in Chattanooga, Tennessee, Unum has significant US operations in Portland, Maine, Worcester, Massachusetts, and Glendale, California with over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US. General Summary: Principal Duties and Responsibilities * Partner with business managers to develop operational/performance metrics appropriate to the various business functions. Performance metrics include: * Expense variance analysis and expense forecasting * Operating efficiency and effectiveness metrics * Key volume metrics * Headcount and staffing analysis * Capacity planning and modeling * Implement tools and develop techniques (technical solutions) for measuring and reporting performance metrics for assigned areas Responsible for developing and running weekly, monthly and annual reports. * Maintain databases of performance metrics * Develop business trend analysis, monitor key operating metrics and communicate to management * Provide support for operational and ad hoc information as well as customized reports for specific audiences. * Assist in the development of an annual operating budget and ongoing expense management for assigned business areas * Develop and deliver detailed budget expense analysis and reporting for assigned business areas * Assist business areas in linking operating budget to business plan and adjust expense estimates/forecasts in support of changes in the plan * Communicate/educate managers on corporate budgeting/expense methodology * Train managers to use budget system and provide ongoing user support * Provide monthly expense variance analysis and revise/adjust expense forecasts * Proactive identification of potential expense issues work with management team to develop an action plan * Participation in departmental projects as needed * May perform other duties as assigned Job Specifications * Bachelor degree or equivalent related work experience required * 2 - 4 years experience with budgeting, financial analysis and performance measurement reporting required and/or advanced degree * Knowledge of SQL and CSS is a major plus * Highly motivated and self-directed * Ability to work in a rapidly changing environment; Ability to prioritize work under the pressure of deadlines * Ability to work/communicate with various levels of management * Proficient in Excel, Access, Powerpoint, Word ability to learn new tools * Ability to learn data-mining/query tools and techniques * Ability to manage large volumes of data * Strong communication skills written and verbal * Strong analytical and problem solving skills * Leadership skills ~IN1 Unum and its family of businesses offer world-class training and development, generous compensation and benefits packages, and a culture built on employee ideas. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Company: Unum