Job Description
The wellbeing and benefits team is looking for a project analyst with strong management skills to execute ideas and strategies as defined by the team and to support global wellbeing and North America health and safety.
You are extremely organized, execute masterfully even in ambiguity and love to build out or enhance processes. You skillfully manage logistics, projects and events even with little precedent or structure. You have excellent meeting end email hygiene and proactively plan meetings with agendas and keep them on track. You are passionate about wellbeing and interested in employee benefits. You can communicate effectively with many different stakeholders and hold them accountable. You lead with empathy and respond in ways that instill trust.
KEY DELIVERABLES AND RESPONSIBILITIES
WELLBEING
- EVENT LOGISTICS: Own the day-to-day management of the wellbeing speaker series, ambassador program and employee led communities. This includes working with speakers and vendors, planning and owning event logistics, managing communication and calendar invites, etc.
- GLOBAL PROJECT MANAGEMENT: Develop communication flow and processes to ensure global teams receive support and share best practices and resources. Consolidate offerings into a unified global view.
- WELLBEING AMBASSADORS: Develop and implement process to support wellbeing ambassadors. Build out influencer style engagement model.
- COMMS: Collate and track all information needed to deliver emails, calendar invites, intranet articles, wellbeing site updates and monthly wellbeing corner. Collaborate with corporate comms.
- DASHBOARDS + REPORTING: Develop and manage exec dashboards and deliver regular stakeholder updates.
HEALTH AND SAFETY
- EMPLOYEE ESCALATIONS - Identify and resolve employee issues including payroll deduction corrections, policy questions, and balance issues.
- SERVICE AWARDS - Manage the global service milestone award program including vendor management, award ordering, escalated issues, and site contact relationships in collaboration with HR Operations.
- COMMUTER BENEFIT - Maintain U.S. commuter benefit programs including transit, parking, bike to work, and rideshare. Collaborate with site leads on annual commuter registration for Bay Area employees.
- EDUCATIONAL ASSISTANCE PROGRAM - Oversee U.S. and Canada educational assistance program administration including monthly ticket audits, escalated issues, policy interpretation, spend and utilization
- SPORTS CLUBS - Lead sports club open enrollment, communications, interpret policy, budgets and expense approvals
- MOTHERS ROOMS - Manage vendor onsite access and mothers’ room servicing