Job Description

Visa is searching for a FM, Global Revenue Operations Center of Excellence, to drive a range of critical initiatives related to improving revenue operations processes at Visa, such as automation of manual billing, streamlining how new/changes to pricing flow into the revenue operations process, both leveraging data and performance metrics to drive insights and support recommendations and decision making. The ideal candidate should be comfortable with data and data analytical tools and have experience in project management/influencing skills, as well as familiarity with financial controls and good governance practices to improve our efficiency and effectiveness.

The Global Revenue Operations Center of Excellence team of the Controllership organization at Visa focuses on eliminating waste, reduction of variability and improvement of efficiency in the “cash-to-order” finance business process. This role partners closely with IT, Financial Systems and Strategy, Pricing, and other teams at Visa. This person will report to Director, Global Revenue Operations Center of Excellence.

Essential Functions (Required):

• Support improvement projects, such as pricing to billing initiative, automation of manual billing streams and other assigned projects. Responsibilities include:
  • Drive strategy and execution of the project, be able to visualize the “to be” vs. “as is” states,
  • Identify opportunities to streamline the process and agree on changes between the stakeholders,
  • Use data to tell a story to persuade different audiences, including senior leaders and decision makers,
  • Coordinate and manage cross-functional work streams, remove hurdles,
  • Leverage Six sigma and lean best practices to drive the projects forward,
  • Be comfortable with documenting the key processes to ensure transparency and governance,
• Be proficient with data driven decision making, using technology to collect and analyze large data sets, see patterns, and identify the root cause. Ideal candidate should have prior experience with the audit process and demonstrate professional tenacity to follow-up and resolve issues.
• The ideal candidate should have experience with or be willing to learn the MS Power Platform, including Power Apps, Power Automate, and Power BI, to automate and optimize business processes.
• The ideal candidate should possess strong analytical skills, with the ability to zoom in on process details while also maintaining a big-picture perspective. The candidate should be able to make accurate assessments of the situation by considering both the micro and macro factors that impact the business.

If you have a strong track record of success in driving complex projects and initiatives, coordinating, and managing cross-functional work streams, and leveraging best practices to drive improvements, we encourage you to apply for this position.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 5 or more years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced Degree (e.g. Masters/ MBA)
• Bachelor's degree in business, accounting, management information systems or related fields.
• CIA, CPA, Lean Six Sigma, Microsoft Certified: Power Platform certifications and/or other relevant professional certifications highly desirable.
Preferred Qualifications:
• 6 or more years of work experience with a Bachelor’s Degree or 4 or years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelor's degree preferably in Finance, Business, or Information Technology.
• Ability to articulate ideas clearly and concisely, and present compelling arguments that demonstrate the value and feasibility of your proposals.
• Prior experience in performing process reviews or audits is desirable.
• Knowledge in using Microsoft Power Platform automation tools, such as Power Apps, Power Automate, Power BI and Adaptive Cards is highly preferred. If you have proven ability to quickly learn new tools and technologies, we also welcome your application.
• Strong knowledge of Six Sigma and Lean best practices, with a proven ability to leverage them to drive project success.
• Experience coordinating and managing cross-functional work streams.
• Ability to maintain attention to detail, prioritize work and handle multiple assignments in a fast-paced environment.

Additional Information

** Work Hours:** Varies upon the needs of the department.

** Travel Requirements:** This position requires travel 5-10% of the time.

** Mental/Physical Requirements:** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 113,100.00 to 147,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.