Job Description

Account Level Management (ALM) platform is a processing platform that provides services for segmenting client portfolios, processing issuer submitted data, spend assessment calculations, and card fee billing to support many of Visa's premium card products. This group works with different internal stakeholders including Product Office, Account Execs, Client Support, Pricing, Analytics, Technology and many others.

PRIMARY RESPONSIBILITIES

• Responsible for product management/future evolution of ALM product platform

• Understands and maintains a deep understanding of the ALM platform, strategy, roadmap, priorities and business needs.

• Responsible for collecting, validating business requirements and managing the product roadmap.

• Communication of business requirements to technical teams and external vendors for creation of functional and technical requirements. Validate accuracy of functional and technical requirements documents.

• As the representative of the business, monitor progress of project teams on developments, resolving and escalating issues as required.

• Create and execute use cases to validate that delivered functionality meets business expectations.

• Provide core product documentation and guidance to other teams, which produce marketing, implementation, training, and support materials.

• Support marketing, sales, implementation, and support teams in their relationships with financial institution issuers and end corporate clients as business product representative as required.

 • Ability to interact with management in communicating business cases and market trends.

SECONDARY RESPONSIBILITIES

· The candidate will interact with various levels of management across the organization as well as with external clients and will have close working relationship with the ALM team.

· Strong leadership and interpersonal skills are required as cross-functional projects occur on a regular basis.

· Must demonstrate well-developed interpersonal, organizational, and communication skills.

· Collaborates easily and successfully with all levels of management in a matrix organization structure.

· Operates with minimal supervision and able to make informed, well-reasoned decisions independently.

· Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented.

· Ability to perform financial analysis and business cases for bespoke pricing and/or new products is a plus