Job Description
NA Product & Design (PxD) is seeking an experienced, hands-on Staff Design Researcher with expertise in both user research that drives leading-edge Product Design. All of our team members are innovative thinkers and strategic problem solvers who are as analytical as they are creative. We value hard work, accountability and collaboration. In this role, you will lead full scale research projects delivering compelling research insights that distill the complexity of client challenges. This person will play a vital role in developing new Products & Services directly for Visa’s clients and partners, as well as helping inform critical Human Insights employed by internal Product, Consulting and Account teams.
Essential Functions
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications:
4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree
Preferred Qualifications:
• 5 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Agency or consultive experience in a role with responsibility for design research, product design and design research planning, as well as execution and client management for complex UX research projects
• Experience and understanding of Product Management and Innovation in the payments space a plus
• Qualitative expertise a must quantitative skills a plus.
Additional Information
** Work Hours:** Varies upon the needs of the department.
** Travel Requirements:** This position requires travel 5-10% of the time.
** Mental/Physical Requirements:** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 130,800.00 to 170,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.