Job Description

Visa UX is a tight-knit group of Analysts, Designers, and Engineers focused on helping teams across Visa to improve their user experience. We work in a fun and fast-paced environment; designing, improving, and developing websites and applications for desktop and mobile devices as well as conducting user research in our state-of-the-art Usability Research Lab. Think of us like Visa's internal UX agency, we do.

You'll apply design thinking and user-centered design principles while you work closely with stakeholders to conceive and design beautiful, compelling and effective products. You'll be involved in the early stages of research and ideation and will collaborate with multi-disciplinary teams through the iteration and development process. You are an accomplished designer who is fluent with digital experiences across platforms but also confident storyboarding consumer journeys with a pencil and paper.   All of our team members are strategic thinkers and conceptual problem solvers who make every design decision an informed one. Each team member is trusted to independently manage their time and work, and make bold decisions using their best judgment. We value proven skills over big egos and thrive on positive, transparent teamwork.   Responsibilities:

• Design mobile, desktop and device specific experiences that are well thought out and engaging. 
• Produce storyboards, mockups and digital designs.  
• Collaborate with stakeholders in co-creation workshops. 
• Create working prototypes for demonstration purposes. 
• Present design concepts to Senior Leadership and external partners. 
• Gather and incorporate requirements and feedback from multiple stakeholders. 
• Understand and advocate for the consumer's experience.

Qualifications

Basic Qualifications:

• Minimum of Bachelor’s degree or equivalent

Preferred Qualifications:

• 8+ years in related professional work experience in consumer payment, customer banking, e-commerce is preferred
• Demonstrated expert knowledge in mobile platforms (Apple and Android)
• Knowledgeable about accessibility guidelines and best practices.
• Passionate about creating innovative user experiences to the point of obsession
• Experience launching world class UX solutions for the web and mobile.
• Expert knowledge of visual, UI and interaction design principles with an eye for details and consistency.

Essential Qualifications

• Passionate about new web & mobile technologies and techniques to help you build next gen user experiences.

• Experience and understanding of Product Management and the agile process

• Be able to stand by your designs and provide solid rationale to back up your decision

• Cross-functional team leadership experience required with demonstrated results

• Experience in leading more than one global-scale project and project teams

• Set the tools standards for the team and be an expert in the use of those tools

• A strong practical point of view of User Experience

• Proven ability to work independently, provide project guidance and direction to help others attain their goals

• Excellent written and oral communication skills

• This position requires the incumbent to travel for work 3% of the time

• This position will be performed in an office setting.The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.