Job Description

Our Project Managers are highly visible leaders, building bridges across Visa to ensure projects are effectively developed, integrated and deployed with quality and on time delivery.  Our Scrum Masters coach and mentor teams to deliver critical, customer facing, enterprise class software development projects.  The Client Systems team encompasses enterprise technology that empowers Visa Inc. staff to perform core business functions needed to support ongoing management of Visa Inc. operations.  Client Systems influences the business by delivering solutions that focus on cost reduction and operational efficiencies while promoting incremental revenue growth through the delivery of shared platform solutions used by Visa Inc.’s internal sales, business teams, and external merchant clients. 

ESSENTIAL FUNCTIONS: 

Solid understanding of project management techniques, including both waterfall and agile methodologies, and best practices.

Experience managing technology software development or infrastructure projects.

Drive projects from concept to implementation by managing day-to-day operational and tactical aspects of large-scale complex projects in a fast-paced, matrixed environment.  

Work with business and technology subject matter experts to create accurate estimates, produce project charters and other documentation required for funding approvals and forecasting against approved budget.

Manage and drive projects to achieve target scope and schedule while identifying and actively managing dependencies and impacts.

Direct project activities, conduct reviews, manage risk mitigations, issues, project schedule, and change controls.

Achieve project goals through effective communication with stakeholders at all management levels across Visa, including architects and strategists, business partners, vendors, and senior management.

Communicate project issues and risks in a manner suitable to the audience of technical team, stakeholder and senior management.

Ensure projects comply with Visa's Project Management Methodology and controls.

Qualifications

BASIC QUALIFICATIONS: 

2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

ESSENTIAL FUNCTIONS: 

Solid understanding of project management techniques, including both waterfall and agile methodologies, and best practices.

Experience managing technology software development or infrastructure projects.

Drive projects from concept to implementation by managing day-to-day operational and tactical aspects of large-scale complex projects in a fast-paced, matrixed environment.  

Work with business and technology subject matter experts to create accurate estimates, produce project charters and other documentation required for funding approvals and forecasting against approved budget.

Manage and drive projects to achieve target scope and schedule while identifying and actively managing dependencies and impacts.

Direct project activities, conduct reviews, manage risk mitigations, issues, project schedule, and change controls.

Achieve project goals through effective communication with stakeholders at all management levels across Visa, including architects and strategists, business partners, vendors, and senior management.

Communicate project issues and risks in a manner suitable to the audience of technical team, stakeholder and senior management.

Ensure projects comply with Visa's Project Management Methodology and controls.

PREFERRED QUALIFICATIONS:

3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

PMP certification and Certified ScrumMaster (CSM) preferred. 

Concentration in Computer Science or a related technical discipline.

Experience managing technically complex, cross-organizational, global, or multi-stakeholder projects.

Excellent verbal, written, and presentation skills.  In particular, a demonstrated ability to communicate technical and business issues and solutions to multiple organizational levels internally and externally.

Ability to analyze and organize a plan based upon available information.

Strong leadership qualities, organizational skills and the ability to adapt quickly to changing priorities, assignments, and roles.

Ability to work independently, yet seamlessly integrate activities with other teams when needed.

Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, and Project) as well as project management, reporting, and agile tools including, Tableau, TFS, Rally, JIRA, MS Project, Clarity PPM, SharePoint, and Wiki.

Ability to influence, without direct authority to achieve project goals. Demonstrate skills in conflict management and negotiation to achieve project goals and develop trust with stakeholders.

Experience with CRM and/or Call Center applications is preferred.

Additional Information

WORK HOURS

• The incumbent must make themselves available during core business hours.
• The incumbent must make themselves available to support technical resources in the Asian Pacific time zones

TRAVEL REQUIREMENTS

• The position requires the incumbent to travel for work <10% of the time.

PHYSICAL REQUIREMENTS

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.